Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(694 Reviews)
Rating breakdown 694 reviews
5 Stars
464
4 Stars
147
3 Stars
42
2 Stars
17
1 Star
24
58%of customers recommend this product.
(
11 out of
19)
Customer Reviews for Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
5
First A/C & best investment
on August 22, 2020
Posted by: Biker187
[This review was collected as part of a promotion.] Due to health issues I bought this & it's made a huge improvement. Place is very comfortable. It's very handy to be able to adjust the temperature anytime with the remote.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on August 22, 2020
Posted by: Pal1962
[This review was collected as part of a promotion.] I bought this air conditioner a couple of months ago and it does an awesome job. It has ECO feature which adjust the fan speed when needed and controls the temperature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
easy to clean filter
on August 22, 2020
Posted by: scren49
[This review was collected as part of a promotion.] the price was so good I bought two they work grate
Written by a customer while visiting frigidaire.com
Customer Rating
4
Worth the price!
on August 23, 2020
Posted by: Sara Smile
[This review was collected as part of a promotion.] I went a long time before getting an air conditioner, but glad I did. Cools room quick, just not as quiet as I hoped.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Best AC I've Ever Had!
on August 24, 2020
Posted by: KBarry21
[This review was collected as part of a promotion.] Desperate for an AC that cooled and was quiet, I picked up this Frigidaire. I am a very light sleeper I need quiet and total dark and this AC delivered! Extra bonus that I can shut off all lights with a touch of the remote (I've never seen this before). It cools quickly and quietly and I am sleeping again! I highly recommend this AC unit and would most definitely purchase it again.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Bad Run
on August 24, 2020
Posted by: MMO6
Not sure if they had a bad run on this model, but after a couple of weeks of working so amazingly well that I even recommended it to friends to buy, it began acting all kinds of wonky. Firstly, the whole entire front grill froze up. Covered in ice. No it wasn't a temperature conflict with the outside and no it wasn't because the filter was dirty. No problem though, I followed the "troubleshooting" directions in the manual and it was up and running fine again. About another week went by, and it started throwing ice out through the louvers at the top. We joked that it must think it's an ice maker and it continued to do it occasionally with no rhyme or reason to it. Couldn't find any visible ice inside the unit, so not sure where it was coming from. Then, one day, we noticed that the room wasn't dropping in temp like the other rooms were with the AC running. I tried all of the troubleshooting in the book to see why, though the air it was pushing out was coolish, it wasn't cold enough to lower the temp of the room. We contacted customer service and they were great. Though they couldn't help us resolve the problem, they refunded us the price we paid for it.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 23, 2020
Hello, MMO6!
Thank you for reaching out to us. We are sorry to hear of the issue with the ice forming in the air conditioner. We are also glad that the issue has been resolved. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are sorry to hear of the issue with the ice forming in the air conditioner. We are also glad that the issue has been resolved. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great service from Company
on August 24, 2020
Posted by: BCMF
[This review was collected as part of a promotion.] Bought product but the electrical components did not function. It blew cool air but you couldn’t control the speed or temperature. After a bit of an argument, the company did the right thing and refunded me. Because they did so I bought the same exact unit and it works very well. The air is really cold and I can actually control it too!
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist, September 23, 2020
Hello BCMF, thank you for taking your time to leave a review. We are pleased to hear that you decided to replace your unit with another Frigidaire unit. We do apologize for the inconveniences that you may have experienced with the old unit but hopefully you current unit is operating as normal. If you need any further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on August 25, 2020
Posted by: krnmre88
Bought it about 2 months ago. It works great cooling 2 rooms however I'll give it 4 out of 5 stars due to how loud it is. I was hoping for a unit that was a bit quieter
Written by a customer while visiting frigidaire.com