Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
464
4 Stars
146
3 Stars
42
2 Stars
17
1 Star
24
58%of customers recommend this product.
(
11 out of
19)
Customer Reviews for Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
5
Capable and intuitive
on November 4, 2019
Posted by: n8wheek
[This review was collected as part of a promotion.] I am so much happier with my 8,000 BTU Frigidaire than with the 6,000 BTU Haier it replaced. The Haier was noisy and struggled. The Frigidaire has excellent controls, including having a second thermostat *in the remote control*, and overall feels like a more premium product. (I've never gotten insulation panels with an a/c before.)
Written by a customer while visiting frigidaire.com
Customer Rating
2
Does not cool like advertised
on April 17, 2020
Posted by: jjhicks519
[This review was collected as part of a promotion.] It works but will not cool the room as advertised, I went off the square footage measurement and have to turn the unit down 10 more degrees so to get the room to 76 I have to turn the unit down to 66.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 23, 2020
Hey there, Jjhicks519!
Thank you for taking the time out to share your feedback and bring your concerns to our attention.
For optimal performance, selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling, and larger is not always better.
If you have the correct size for your room, and the air conditioner does not feel cool to your liking, you want to ensure that the filter is cleaned. You also want to ensure that the front of air conditioner is not blocked by drapes, blinds, furniture, etc. As this can restrict air distribution.
If the information given does not resolve your cooling concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Thank you for taking the time out to share your feedback and bring your concerns to our attention.
For optimal performance, selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling, and larger is not always better.
If you have the correct size for your room, and the air conditioner does not feel cool to your liking, you want to ensure that the filter is cleaned. You also want to ensure that the front of air conditioner is not blocked by drapes, blinds, furniture, etc. As this can restrict air distribution.
If the information given does not resolve your cooling concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Concerning when it rains
on May 30, 2020
Posted by: Vcr01
[This review was collected as part of a promotion.] This product doesn't put out very cold air and when it rains water gets into the area where the fan is.
Response from frigidaire.comBy Online Outreach Specialist, June 8, 2020
Hello, Vcr01!
Thanks for taking the time to provide your feedback. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference and we hope to be able to better serve your needs in the future! Regarding the unit not putting out cold air you can try adjusting the temperature to a lower setting. Keep in mind this model is designed to cool a room up to 350 sq. ft. I hope this information is helpful, but if you need further assistance feel free to chat with us at Frigidaire.com or contact us by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for taking the time to provide your feedback. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference and we hope to be able to better serve your needs in the future! Regarding the unit not putting out cold air you can try adjusting the temperature to a lower setting. Keep in mind this model is designed to cool a room up to 350 sq. ft. I hope this information is helpful, but if you need further assistance feel free to chat with us at Frigidaire.com or contact us by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
great
on June 5, 2020
Posted by: dfdrr
[This review was collected as part of a promotion.] I am happy with my air conditioner it is great ,,,,,
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice and cool
on June 21, 2020
Posted by: smcoqui
[This review was collected as part of a promotion.] love sleep feature and cools really well and quick, only disadvantage is high fan feature is pretty loud.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cools quickly
on June 22, 2020
Posted by: las320
[This review was collected as part of a promotion.] Bought this to cool a bedroom, and are very pleased with the unit. It has many different speeds/functions, runs relatively quietly and cools the room quickly. Would recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the remote
on June 23, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] 8 weeks later and still going strong , great investment!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not So Good!
on June 24, 2020
Posted by: Hockey 22
[This review was collected as part of a promotion.] Brand new out of box. Never got colder than 76 degrees. Spoke to Tech support with no resolution. Returned to big box store. Did not buy another one.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 6, 2020
Hi, Hockey 22!
We are not pleased to hear about your experience with the AC, which resulted in a return. Please know we make every effort to manufacture quality products. We hope we can better serve your needs in the future!
Bianca
We are not pleased to hear about your experience with the AC, which resulted in a return. Please know we make every effort to manufacture quality products. We hope we can better serve your needs in the future!
Bianca
Written by a customer while visiting frigidaire.com