Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(739 Reviews)
Rating breakdown 739 reviews
5 Stars
498
4 Stars
156
3 Stars
43
2 Stars
17
1 Star
25
58%of customers recommend this product.
(
11 out of
19)
Customer Reviews for Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
3
Does't Cool Well, I am Very Disappointed
on July 22, 2020
Posted by: Skyblu
This Frigidaire 8000 BTU doesn't Cool well at all my very small NY Studio Apartment.
My 5 year old 8000 BTU Haier Cooled it off So Nicely. But unexpectedly broke a couple of weeks ago. Which caused me to need to buy another one. Being that Frigidaire is a reputable company of appliances, I wouldn't go wrong. But I was wrong, because I am not Cool or Comfortable in my apartment, especially on these Hot Summer Days. Even having the temperature at 62 Degrees, and on High for hours does not Cool as 62 Degrees should. I feels like 74 Degrees on Fan. I am Very Diappointed!
My 5 year old 8000 BTU Haier Cooled it off So Nicely. But unexpectedly broke a couple of weeks ago. Which caused me to need to buy another one. Being that Frigidaire is a reputable company of appliances, I wouldn't go wrong. But I was wrong, because I am not Cool or Comfortable in my apartment, especially on these Hot Summer Days. Even having the temperature at 62 Degrees, and on High for hours does not Cool as 62 Degrees should. I feels like 74 Degrees on Fan. I am Very Diappointed!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 6, 2020
Hi, Skyblu!
We are not pleased to learn the AC isn’t working as well as your previous unit. Page 14 in the Use and Care Guide provides solutions that should address your concerns. If you need further assistance, feel free to chat with us at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
We are not pleased to learn the AC isn’t working as well as your previous unit. Page 14 in the Use and Care Guide provides solutions that should address your concerns. If you need further assistance, feel free to chat with us at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great unit, quiet, efficient.
on July 22, 2020
Posted by: DanaDana
[This review was collected as part of a promotion.] I own four of these units in various locations in my house. Best window-mount AC I’ve ever used.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on July 23, 2020
Posted by: REKSR
Thought this unit was quiet according to the reviews , runs at 70db. 85 db when compressor kicks on. Cools ok.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 7, 2020
Hello, REKSR!
Thanks for bringing your concerns to our attention. I’m pleased to know the AC is working well for you, except for your concerns regarding the unit being noisy. Although we aim to make the unit quiet as possible, you may still hear sounds during operations. These sounds normally indicate the unit is working properly. Page 5 in the Use and Care Guide provides an explanation of these sounds. If you should need any assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for bringing your concerns to our attention. I’m pleased to know the AC is working well for you, except for your concerns regarding the unit being noisy. Although we aim to make the unit quiet as possible, you may still hear sounds during operations. These sounds normally indicate the unit is working properly. Page 5 in the Use and Care Guide provides an explanation of these sounds. If you should need any assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Shipping/Packaging needs improvement
on July 23, 2020
Posted by: TeanLon
It functions but it was delivered with a big kink to the rear left corner of unit. Cardboard box cracked open and internal form pieces barely holds the product in place. It could be the shipper's handling technique/training, but packaging dept should have taken that into account at designing the packaging material.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 10, 2020
Hi, TeanLon!
Thanks for taking the time to provide your feedback. I’ll be happy to pass on your concerns. If you need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for taking the time to provide your feedback. I’ll be happy to pass on your concerns. If you need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great feature
on July 24, 2020
Posted by: Altie
[This review was collected as part of a promotion.] I brought this unit about a month ago and so far it's wonderful! I like that the remote uses the temperature from outside to adjust the temperature inside just right, so you are never too cold or hot.
Written by a customer while visiting frigidaire.com
Customer Rating
5
great quit run and great features
on July 25, 2020
Posted by: Saeed M
[This review was collected as part of a promotion.] well thanks to BJ'S i got it for the best price possible and i am glad i bought it its the best replacement for the old one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's great and does it's job. A little loud though.
on July 26, 2020
Posted by: FrozenFX
[This review was collected as part of a promotion.] It works well, cools well, but just a bit loud. The brand is reliable though as I've owned it before so I trust it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good AC unit
on July 27, 2020
Posted by: Bstank
[This review was collected as part of a promotion.] I brought this for a beach house that gets afternoon sun. It cools this bedroom quickly and quietly.
Written by a customer while visiting frigidaire.com