Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(694 Reviews)
Rating breakdown 694 reviews
5 Stars
464
4 Stars
147
3 Stars
42
2 Stars
17
1 Star
24
58%of customers recommend this product.
(
11 out of
19)
Customer Reviews for Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
3
Shipping/Packaging needs improvement
on July 23, 2020
Posted by: TeanLon
It functions but it was delivered with a big kink to the rear left corner of unit. Cardboard box cracked open and internal form pieces barely holds the product in place. It could be the shipper's handling technique/training, but packaging dept should have taken that into account at designing the packaging material.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 10, 2020
Hi, TeanLon!
Thanks for taking the time to provide your feedback. I’ll be happy to pass on your concerns. If you need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for taking the time to provide your feedback. I’ll be happy to pass on your concerns. If you need further assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great feature
on July 24, 2020
Posted by: Altie
[This review was collected as part of a promotion.] I brought this unit about a month ago and so far it's wonderful! I like that the remote uses the temperature from outside to adjust the temperature inside just right, so you are never too cold or hot.
Written by a customer while visiting frigidaire.com
Customer Rating
5
great quit run and great features
on July 25, 2020
Posted by: Saeed M
[This review was collected as part of a promotion.] well thanks to BJ'S i got it for the best price possible and i am glad i bought it its the best replacement for the old one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's great and does it's job. A little loud though.
on July 26, 2020
Posted by: FrozenFX
[This review was collected as part of a promotion.] It works well, cools well, but just a bit loud. The brand is reliable though as I've owned it before so I trust it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good AC unit
on July 27, 2020
Posted by: Bstank
[This review was collected as part of a promotion.] I brought this for a beach house that gets afternoon sun. It cools this bedroom quickly and quietly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great performance
on July 27, 2020
Posted by: John m 50
[This review was collected as part of a promotion.] This AC unit has a remote control with remote sensing. It works well and was easy to install.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on July 27, 2020
Posted by: Rboroski
[This review was collected as part of a promotion.] I finally was able to convince my husband that we needed an hour conditioner. I did my research and ended up with this one. We love it. It's a powerhouse.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Unless
on July 28, 2020
Posted by: DwaF
Bought this ac 3 days ago for my bedroom and I am very disappointed ... the ac run on high cool for hours and does not get cold. I have a Frigidaire 12000 in my living-room and in t0 minutes the temperature of the room changes . Loved that one. Not sure why this is faulty. It’s 8000 so it’s should cool the bedroom down. But it’s not. However I will be looking to return this.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 12, 2020
Hi, DwaF!
Thank you for your review. We are sorry to learn that the air conditioner is not getting cold enough. The air conditioner is designed to cool an area of 350 square feet. If the room is within that area, ensure that there is nothing blocking the vents on the inside and outside and the room is insulated. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your review. We are sorry to learn that the air conditioner is not getting cold enough. The air conditioner is designed to cool an area of 350 square feet. If the room is within that area, ensure that there is nothing blocking the vents on the inside and outside and the room is insulated. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com