Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(739 Reviews)
Rating breakdown 739 reviews
5 Stars
498
4 Stars
156
3 Stars
43
2 Stars
17
1 Star
25
58%of customers recommend this product.
(
11 out of
19)
Customer Reviews for Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
3
Ehh
on July 5, 2019
Posted by: mcb1226
from Toms River,NJ
bought this a week ago..very loud which I was hoping it wouldn't be..a lot of features tho
I would recommend this to a friend!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, July 10, 2019
Hi, Mcb1226!
Thank you for providing feedback on your experience! We understand your concerns. The sound rating on this model should be between 55 and 58 decibels depending on the fan speed, or about the same noise level as an average conversation. Please ensure that your model is properly seated and installed with all insulating material and that there are no loose components vibrating against the chassis.
If you have any further questions, you can reach out to us at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for providing feedback on your experience! We understand your concerns. The sound rating on this model should be between 55 and 58 decibels depending on the fan speed, or about the same noise level as an average conversation. Please ensure that your model is properly seated and installed with all insulating material and that there are no loose components vibrating against the chassis.
If you have any further questions, you can reach out to us at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Brrrr!
on July 13, 2019
Posted by: Jsrouge62
from Upstate New York
I chose this AC based on the ratio of positive to negative comments. Yes, I wish the fan was a little quieter for bedroom use, but it does not keep me up at night. It cools our room great. Have been running it about a month. The only issue now is battling with the wife over the best temperature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unbelievable
on July 19, 2019
Posted by: Flatbush Monica
from Philadelphia
This machine is LOUD!!! like, really LOUD. The air quality is horrible worked for 1 week and now the air blows like a basic fan and does not cool a room. I am annoyed to nooooo end because- how do you fix/rep mace something SO HEAVY?!? Ughhh
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, July 23, 2019
Hello, Flatbush Monica! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire 8,000 BTU Window-Mounted Room Air Conditioner. Today’s high-efficiency compressors may have a high pitched chatter during the cooling cycle. More information on normal sounds your model will produce can be found on page 5 in your owner’s manual. If you are experiencing cooling issues, please check the following conditions: clean air filter, if dirty, set air conditioner to a lower temperature, re position air louvers for a more efficient air flow, make sure the appliance is not blocked by drapes, blinds, furniture etc, and close all doors, windows and other cool air escapes. Should you have any further questions, please contact us directly at 800-374-4432, M-F 8:30 am- 8:00 pm Est. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
suck
on July 20, 2019
Posted by: no good it suck
from ny
is not working 8000 btu were
is hot air i will return to store
is hot air i will return to store
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 24, 2019
Hey there! We appreciate you taking the time out to share your feedback with us and apologize that you are not fully content with your purchase. Selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling and larger is not always better. We would like to ensure that you have the correct sized air conditioner for your room and ensure that your air conditioner is performing as designed. If you have not returned your purchase, feel free to contact us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Really noisy fan.
on July 20, 2019
Posted by: Fussnfeathers
from Rutland VT
I bought this unit from my local retailer, two months ago. It’s relatively quiet inside, but outside it sounds VERY loud, almost like the fan is loose.
Cooler works fine otherwise. The temp down button needs to be pressed on fairly hard to work, requires a much harder push than all the other buttons. The tilt is also very shallow, maybe a bit more than an inch. Goofy window, I guess. It’s a standard cheap vinyl type. I need some help getting it to tilt to specs.
Response from frigidaire.comBy Briana, Online Outreach Specialist, July 24, 2019
Hello, Fussnfeathers! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire 8,000 BTU Window-Mounted Room Air Conditioner. Today’s high-efficiency compressors may have a high pitched chatter during the cooling cycle. More information on normal sounds your model will produce can be found on page 5 in your owner’s manual.Should you need further assistance, please contact us directly at 800-374-4432, M-F 8:30 am to 8:00 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loud and freezing up
on July 21, 2019
Posted by: Sapir
[This review was collected as part of a promotion.] This was workinf fine for a bit. It has always been extremely loud though which is quit frustrating. However my big issue right now is it freezes up all over the front coils. The filter is clean i am assuming there is water buildup inside becauss it sounds liek a washing machine running. Idk if i was supposed to remove some plug or something somehwee ebut idk how to grt the water out or stop it from happening. Water is condensating on the outisde kf the ac into my house and the ice is also forming inside it.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 24, 2019
Hello, Sapir.
We understand your concern regarding your air conditioner. We will be happy to see what options are available. Please check your email for further information. Should you need immediate assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
We understand your concern regarding your air conditioner. We will be happy to see what options are available. Please check your email for further information. Should you need immediate assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice unit
on July 22, 2019
Posted by: Davehaj1
from ma
[This review was collected as part of a promotion.] Does its job, just a little loud. Would buy again. Have two now.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
nice and cold
on July 23, 2019
Posted by: Martin01
from Buffalo NY
[This review was collected as part of a promotion.] purchased this AC just before a major heatwave and could not be happier.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com