Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
464
4 Stars
146
3 Stars
42
2 Stars
17
1 Star
24
58%of customers recommend this product.
(
11 out of
19)
Customer Reviews for Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
2
Not Responding
on July 29, 2019
Posted by: Sid678
Help the Air Condition's buttons won't work. There is no respond to anything I do to the remote nor the unit.
Response from frigidaire.comBy Briana, Online Outreach Specialist, August 1, 2019
Hello, Sid678! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire 8,000 BTU Window-Mounted Room Air Conditioner. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We have contacted you via email in regards to your concerns. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. If you have any further questions comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cools well
on August 3, 2019
Posted by: scott7
[This review was collected as part of a promotion.] AC was less expensive than the 6,000 btu one by Frigidaire, it cools our bedroom off quickly-no need to turn it on an hour or more earlier like our old one! Not as quiet as I would have liked, but quieter than our old one. Part of the issue is the cycling on and off, I would prefer if the fan ran constantly, but it shuts off then starts back up which can wake us up. Overall happy with the purchase.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, August 7, 2019
Hi, scott7.
Thank you for your review and for sharing your experience with us.
Is your air conditioner in ECO mode?
With the ECO feature, when the room temperature is below the set temperature, the fan will continue to run for 3 minutes after the compressor shuts off. The fan then cycles on for 2 minutes at 10-minute intervals until the room temperature is above the set temperature, at which time the compressor turns back on. The ECO feature can be activated or deactivated by pressing the ECO button; it is invalid in fan-only mode. For additional details about your appliance’s different features, I recommend reviewing the section “OPERATING INSTRUCTIONS” of your air conditioner’s Use & Care guide.
We recommend checking your model’s installation guidelines to ensure your air conditioner is installed correctly. Typically, an incorrect install or poor wall/window construction may cause your unit to make loud sounds.
If the above suggestion proves ineffective, please contact us directly by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Best Regards, Derrick
Thank you for your review and for sharing your experience with us.
Is your air conditioner in ECO mode?
With the ECO feature, when the room temperature is below the set temperature, the fan will continue to run for 3 minutes after the compressor shuts off. The fan then cycles on for 2 minutes at 10-minute intervals until the room temperature is above the set temperature, at which time the compressor turns back on. The ECO feature can be activated or deactivated by pressing the ECO button; it is invalid in fan-only mode. For additional details about your appliance’s different features, I recommend reviewing the section “OPERATING INSTRUCTIONS” of your air conditioner’s Use & Care guide.
We recommend checking your model’s installation guidelines to ensure your air conditioner is installed correctly. Typically, an incorrect install or poor wall/window construction may cause your unit to make loud sounds.
If the above suggestion proves ineffective, please contact us directly by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
A bit noisy
on August 6, 2019
Posted by: kennchrisl
[This review was collected as part of a promotion.] This A/C unit is a bit noisier than I expected it to be, and for an 8000 btu unit, it doesn't cool as well as it should. It does average job of cooling the room. I have a GE 6150 btu unit that seems to cool just as well as this one does.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 7, 2019
Hello, Kennchrisl!
Thank you for sharing your experience! We understand your concerns. An 8,000 BTU model is designed to cool a single room between 300 and 350 square feet in size. If it is over- or under-sized for your space, it may cool less efficiently. The noise level of this model should remain between 55 and 58dB, depending on the fan speed. Please ensure it is properly installed in the window with all insulating material and there are no loose components vibrating against the chassis.
If you have any further questions or concerns, please give us a call at at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience!
Best,
Ashton
Thank you for sharing your experience! We understand your concerns. An 8,000 BTU model is designed to cool a single room between 300 and 350 square feet in size. If it is over- or under-sized for your space, it may cool less efficiently. The noise level of this model should remain between 55 and 58dB, depending on the fan speed. Please ensure it is properly installed in the window with all insulating material and there are no loose components vibrating against the chassis.
If you have any further questions or concerns, please give us a call at at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Air Conditioner
on August 6, 2019
Posted by: SMadonna
[This review was collected as part of a promotion.] I love, love, love my air conditioner. I live in an efficiency apartment and I am on a budget, but needed an air conditioner in the CT heat. I have had other window unit air conditioners, but none compare to Frigidaire. This unit is quiet, cools well and remote thermostat is great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great cooling
on August 6, 2019
Posted by: Bandit 19
[This review was collected as part of a promotion.] I have had this a/c for about 3 months now and it keeps our bed room nice and cool. It is not that loud either. It works really great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeps it cool
on August 7, 2019
Posted by: Rich77
[This review was collected as part of a promotion.] Air conditioner does a great job at keeping our bedroom cool since it’s been a hotter than usual summer. Units been running around the clock and it’s been keeping up.
Written by a customer while visiting frigidaire.com
Customer Rating
3
The jury is still out.
on August 8, 2019
Posted by: Fmiller116
[This review was collected as part of a promotion.] I have Three air conditioners running 24-7 . This is the only one that ever froze up on me. Also noisy .
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, August 9, 2019
Hello, Fmiller116.
Thank you for your feedback. We understand our concerns. We will be happy to assist you further. We have sent you an email for additional information. We look forward to assisting you there. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for your feedback. We understand our concerns. We will be happy to assist you further. We have sent you an email for additional information. We look forward to assisting you there. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!
on August 8, 2019
Posted by: Tania33
[This review was collected as part of a promotion.] I'm a 56 year old woman who needed a second AC unit that I could handle (take in and out on my own). It works beautifully, it's quiet and really puts out.
Written by a customer while visiting frigidaire.com