Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(739 Reviews)
Rating breakdown 739 reviews
5 Stars
498
4 Stars
156
3 Stars
43
2 Stars
17
1 Star
25
58%of customers recommend this product.
(
11 out of
19)
Customer Reviews for Frigidaire - 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
5
on June 26, 2025
Posted by: Sabrena1234
[This review was collected as part of a promotion.] I love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works like a charm
on July 9, 2025
Posted by: Temp on the rize
[This review was collected as part of a promotion.] Keeps my dining room nice and cool. I love the Econo mode so I can keep the room at a steady temperature.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 10, 2025
Thank you for sharing your positive feedback! We're delighted to hear that your AC keeps your dining room comfortable and that you enjoy using the Eco mode. Your satisfaction is our priority. If you have any questions or need assistance, please feel free to connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're always happy to assist! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New shop air conditioner
on September 29, 2025
Posted by: ezman604
[This review was collected as part of a promotion.] This small unit packs a great cooling punch. My windows are small and this unit fit perfectly into the small opening. The 8,000 BTU in a small package does a great job. You set the digital temperature and the unit will shut off when the temperature is reached. Not like my old unit that ran constantly. This is a very efficient unit. Best purchase I could have made for my shop.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2025
Thank you so much for sharing your experience with us! We’re thrilled to hear that your new AC has been such a perfect fit for your space and is delivering the strong cooling performance you were looking for. We’re especially glad to hear that you appreciate the digital temperature control and auto shut-off feature, which helps provide energy efficiency and peace of mind compared to your old unit that ran constantly. Feedback like this reassures us that we’re creating products that truly make a difference in our customers’ daily lives. If you ever have any questions about your unit or need additional assistance, our Customer Care team is always here to help. You can reach us through Live Chat at Frigidaire.com or by giving us a call at 1-800-374-4432, Monday through Friday, between 8:30 a.m. and 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
ffre083wa1
on July 7, 2020
Posted by: Anonymous
I bought this ac on May 23 of this year and not even 2 months its frozen. Ice has build up and doesn't blow air normally. Now I need to reach customer service and may have to take my ac to them. Like I have time for this. I am very disappointed in the products I have recently purchased.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 22, 2020
Hello, MariaAce!
Thanks for your feedback. We apologize for any matters you have experienced due to the AC not working properly. I need some more information about your issue, so I can better assist you. Be on the lookout for an email from me shortly.
Bianca
Thanks for your feedback. We apologize for any matters you have experienced due to the AC not working properly. I need some more information about your issue, so I can better assist you. Be on the lookout for an email from me shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not strong enough to cool one room
on July 15, 2022
Posted by: Lisa B16
This unit runs 100% of the time and can't get our 300SF room to 70 degrees with our central unit set at 73. Just ill advertised. Also VERY noisy!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 18, 2022
Lisa, thank you for reaching out to us and sharing your concerns with us!
We understand some operational sounds from your air conditioner can be noisy to you. Your may hear many sounds, such as high-pitched chatter, vibration, ping, and more that can be viewed in the manual.
Your air conditioner might also run continuously, if the airflow is blocked by a dirty filter. Most consumer's have found that cleaning the air filter can resolve your issue.
In the event that it doesn't, please connect with us via Live Chat, and we will be happy to assist.
Best Regards,
Ciara
We understand some operational sounds from your air conditioner can be noisy to you. Your may hear many sounds, such as high-pitched chatter, vibration, ping, and more that can be viewed in the manual.
Your air conditioner might also run continuously, if the airflow is blocked by a dirty filter. Most consumer's have found that cleaning the air filter can resolve your issue.
In the event that it doesn't, please connect with us via Live Chat, and we will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Did Not Cool
on July 17, 2020
Posted by: Hot Home
I purchased the window ac unit and had it going for two days, and the Air conditioner would not cool down space. It ran hot and the Compressor never kicked on.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 3, 2020
Hello, Hot Home!
I’m not pleased to learn the AC unit didn’t work. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. If you are still in need of assistance, feel free to reach out to us via chat at Frigidaire.com or via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
I’m not pleased to learn the AC unit didn’t work. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. If you are still in need of assistance, feel free to reach out to us via chat at Frigidaire.com or via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on May 2, 2020
Posted by: Cindy202000
[This review was collected as part of a promotion.] I am beyond ecstatic with customer service with Frigidaire. My unit wasn’t cooking and it was no time I had a new one.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisiest AC EVER!
on August 15, 2020
Posted by: MaryMaryMary
This is so LOUD. Even the remote is Loud. When you use the remote it beeps so loudly even the dog leaves the room. You can forget about watching TV. When it gets to correct temp - it turns off which is great - until it kicks back on again the middle of the night and wakes you up. It is just not usable in a bedroom.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 2, 2020
Hi, Valued Consumer!
Thank you for your feedback. We are happy to hear that the air conditioner is working well, except for your concerns with the sounds. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. We are happy to hear that the air conditioner is working well, except for your concerns with the sounds. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com