Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU Smart Window Air Conditioner with Wi-Fi and Remote - White
Average customer rating
4.7
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
126
4 Stars
23
3 Stars
2
2 Stars
1
1 Star
3
Customer Reviews for Frigidaire - 12,000 BTU Smart Window Air Conditioner with Wi-Fi and Remote - White
Customer Rating
5
Frigidaire AC
on July 6, 2023
Posted by: BTU 12000 AC
[This review was collected as part of a promotion.] Love my new AC it keeps my home nice and cool.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great! Awesome Features.
on July 3, 2023
Posted by: Dan Right
[This review was collected as part of a promotion.] 12,000 BTU’s of cool air cranking from this bad boy! At first, I wasn’t interested in a “smart AC” but in truth, the app has helped me save a lot of energy! If I leave and forget to shut it, a quick tap of the app and I’m saving electric while at work… I also turn it back on 1 hour before leaving my job! So far, so good!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 28, 2023
Posted by: EJ402
[This review was collected as part of a promotion.] Great unit, very easy to install , remote is extremely easy to use.. Have not used the WI-FI have no need for it. The reason I gave it 4 stars is the fan is noisy even at low speed. Overall very happy with the AC.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Satisfied
on June 27, 2023
Posted by: Tasmanian Devil
[This review was collected as part of a promotion.] I haven’t used the unit a lot yet, but so far so am very satisfied with it. I installed it on a support bracket and it fits perfectly. It was nice to have all the insulation strips that came with the unit.
I haven’t used the Wifi app yet, but am looking forward on doing though.
All in all I recommend that product.
I haven’t used the Wifi app yet, but am looking forward on doing though.
All in all I recommend that product.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good product
on June 18, 2023
Posted by: NHLiving
[This review was collected as part of a promotion.] Good value
Written by a customer while visiting frigidaire.com
Customer Rating
5
Five Star ⭐️
on June 17, 2023
Posted by: R Michaels
[This review was collected as part of a promotion.] I recently purchased the Frigidaire-12,000 BTU Window Room Air Conditioner with Wi-Fi and it has been a game changer for my apartment. The unit is Energy Star certified which means it is energy efficient and cost-effective. The Wi-Fi feature is also very convenient as I can control the unit from my smartphone or tablet.
Installation was fairly easy and the unit fits perfectly in my window. It cools my apartment quickly and efficiently and I love that it has multiple fan speeds and cooling options. It also has a sleep mode which is great for nighttime use.
The only downside is that the unit is a bit loud when it's on high, but it's not unbearable. Overall, I am very satisfied with my purchase and would definitely recommend the Frigidaire-12,000 BTU Window Room Air Conditioner with Wi-Fi to anyone looking for an energy-efficient and convenient cooling solution.
Written by a customer while visiting frigidaire.com
Customer Rating
1
WiFi access is a joke!!
on June 16, 2023
Posted by: Unhappy joe
[This review was collected as part of a promotion.] Such false advertising. I have recently bought three a window ac units. I purchased this brand because of the WIFI connectivity. U fortunately it does not exist! The units never stay connected and the appliance needs to be reinstalled to regain any connectivity! I hate this product and feel I was duped! I would not recommend any of these window ax units! I purchased a 10k, a 12k and a 15kz the problem is the same with all of them. None of my other connected devices have any issues, but I can’t keep the acs online. I have spent hours reinstalling . The next action is to remove them and return to get a product that actually works!
Response from frigidaire.comBy Angel, Online Outreach Specialist, June 19, 2023
Hi, Valued Consumer!
We're terribly sorry your experience has been less than excellent. It's never our intent to have you feel that we don't care, because we do. We always like to see if there is anything we can to do assist you. If you are having trouble connecting the smart appliance to your wifi network or experiencing an issue with the app. Please visit Frigidaire.com and select the Owner Support section to view Frequently Asked Questions. At your convenience, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you. -Angel
We're terribly sorry your experience has been less than excellent. It's never our intent to have you feel that we don't care, because we do. We always like to see if there is anything we can to do assist you. If you are having trouble connecting the smart appliance to your wifi network or experiencing an issue with the app. Please visit Frigidaire.com and select the Owner Support section to view Frequently Asked Questions. At your convenience, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 16, 2023
Posted by: Burodrix
[This review was collected as part of a promotion.] Love the new ability to schedule On/Off times and internet access. The 12k btu is perfect for my room size. Be sure to size your room for your perfect fit.
Written by a customer while visiting frigidaire.com