Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Smart Window Air Conditioner with Wi-Fi and Remote - White
Average customer rating
4.6
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
142
4 Stars
32
3 Stars
8
2 Stars
4
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU Smart Window Air Conditioner with Wi-Fi and Remote - White
Customer Rating
5
Works great
on November 4, 2023
Posted by: Sam Are
[This review was collected as part of a promotion.] Works great and quiet enough to sleep with
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great air conditioner
on November 4, 2023
Posted by: Bob25252023
[This review was collected as part of a promotion.] Perfect for energy savings and keeps the room cool in the summer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool a/c units
on November 5, 2023
Posted by: APL72
[This review was collected as part of a promotion.] This was a replacement for an older a/c unit. It is a little lighter and a little smaller which is a big deal. It was easier to put in the window and easier to carry. The wifi feature is huge. We purchased two of these for an AirBnB that is 25 minutes from our house. It was great to be able to pre-cool rooms before our guests arrived and then shut them off after they left. Convenience and comfort and the wifi setup was very easy. It was also interesting to check in and see if they were running while guests were there.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on November 5, 2023
Posted by: bjkadena
The unit is too loud even in a slow speed also we noticed a bad smell coming from the unit. We have had another brand before and never had this problem. Inaccurate temp sensor reading in the online app
Response from frigidaire.comBy Christi, Online Outreach Specialist, November 6, 2023
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, bjkadena. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. This is normal. If the fan is too loud, reduce the FAN setting. It may also be a window vibration or poor installation. Refer to the installation instructions or check with the installer. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great size, easy to use, works really well, quiet enough for size.
on November 8, 2023
Posted by: Chris and theo
[This review was collected as part of a promotion.] Great unit for window. It’s right near me when I sleep and it’s adequately quiet enough at night. Works great the whole one bedroom unit is cooled down. Can control it in other room with the app. Decently light as well.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Didn’t work
on November 8, 2023
Posted by: Frigid AC
[This review was collected as part of a promotion.] Did not work. Did not stay cold got hot never stayed to the temp. You put it on worst product ever. Had to return it within the week
Response from frigidaire.comBy Owen, Online Outreach Specialist, November 9, 2023
Hello Frigid AC,
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on November 8, 2023
Posted by: Taylor BK
[This review was collected as part of a promotion.] Super strong, not too loud, love that I can use the app.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works like a charm with my Alexa
on December 2, 2023
Posted by: Mauim8
[This review was collected as part of a promotion.] I had the unit installed, and it is so nice to have a remote and also to be able to use voice commands through my Alexa unit. It is powerful, and I like the modern clean design. Plenty of power for not a lot of money.
Written by a customer while visiting frigidaire.com