Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Smart Window Air Conditioner with Wi-Fi and Remote - White
Average customer rating
4.6
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
142
4 Stars
32
3 Stars
8
2 Stars
4
1 Star
2
Customer Reviews for Frigidaire - 8,000 BTU Smart Window Air Conditioner with Wi-Fi and Remote - White
Customer Rating
5
Control
on May 3, 2023
Posted by: Alex023
[This review was collected as part of a promotion.] Easy to connect from anywhere witch is awesome.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air conditioner
on November 10, 2023
Posted by: Potty and Wadeys GMA
[This review was collected as part of a promotion.] This is an awesome A/C,it’s quiet and cools down a room quickly.It was very easy to install in my window and connected to WiFi quickly.I recommend anyone to purchase it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we were looking for!
on April 17, 2023
Posted by: sweetness123456
[This review was collected as part of a promotion.] Exactly what we wanted for our child's room! The air conditioner is what you would expect from other units, but the WiFi accessibility is great! Easy to set up and great piece of mind knowing that I can go right on the app to change the settings.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Air Conditioner okay but WiFi flaky
on April 21, 2023
Posted by: Dennis46
[This review was collected as part of a promotion.] A/C unit may be okay, however, WiFi & associated Frigidaire 2.0 App aspect leaves much to be desired. When connected it is okay. However, the unit loses connection daily at some point. Have to go to unit to reestablish connection (which was the idea of WiFi so I wouldn't have to visit the A/C). Then it askes to register product w address and purchase date each time even though 'remember my credentials' is checked, and the product was registered online using my PC. That it remembers as by PC I get that the product SN is already registered.
My WiFi access point is about 10 feet away and my temperature & humidity monitor and gateway work fine. Also, pretty much every time the app is accessed, a screen flashes that connection is lost. Usually the connection is not lost as the next screen is normal and functional.
Response from frigidaire.comBy Owen, Online Outreach Specialist, April 25, 2023
Hello Dennis.Artman,
We're glad that your unit works well! However, thank you for bringing this up to our attention in regards with trouble connecting the smart appliance to your Wi-Fi network
or experiencing an issue with the app. No worries, here's what we can do, You can check this link: https://support.frigidaire.com/Owner-Center/Resource-Library/Search-Results/?&_ga=2.28163772.143000945.1682340881-423570637.1679410270
Please know that this is a frequently asked question that will tell you about your trouble connecting with your smart appliance. If any case that those steps is not that helpful with your concern and the issue still persist, You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
We're glad that your unit works well! However, thank you for bringing this up to our attention in regards with trouble connecting the smart appliance to your Wi-Fi network
or experiencing an issue with the app. No worries, here's what we can do, You can check this link: https://support.frigidaire.com/Owner-Center/Resource-Library/Search-Results/?&_ga=2.28163772.143000945.1682340881-423570637.1679410270
Please know that this is a frequently asked question that will tell you about your trouble connecting with your smart appliance. If any case that those steps is not that helpful with your concern and the issue still persist, You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great, but i have to reset it every once in awhile
on April 22, 2023
Posted by: Eddiemugs
[This review was collected as part of a promotion.] Cools room adequately, but gets knocked off my wifi every once in awhile, and i have to reset it
Written by a customer while visiting frigidaire.com
Customer Rating
2
Wi-Fi feature is a fail
on April 26, 2023
Posted by: MikeL98
[This review was collected as part of a promotion.] Everyday the ac unit becomes “disconnected “ from the Wi-Fi, resulting in having to take 5-10 minutes everyday to reconnect. So annoying. I called the help line and was told I’d get a call back in 3-5 days, that never happened
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 27, 2023
Hello, MikeL98! We're sorry to hear that this has been your experience with your air conditioner. We know how important it is to have an appliance that works as designed. We would like to ensure that your concern will be properly addressed and that your appliance will perform as expected. At your convenience, please connect with us at 1-800-311-4667, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist you. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 26, 2023
Posted by: Atchild369
[This review was collected as part of a promotion.] Nice window AC unit... Good for small room...
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on April 27, 2023
Posted by: Shayes
[This review was collected as part of a promotion.] I love the option of being able to control my AC with my phone if I’m not home or in the room to set it!
Written by a customer while visiting frigidaire.com