The lid stopped closing after 1 week of use and then completely snapped off.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, April 10, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Enfinigy 1l, Cool Touch Electric Kettle didn’t meet your expectations. We strive to deliver high-quality products, and it’s disappointing to hear that this one did not meet your expectations. Your experience is important to us, however, we would like to note that this is not a common issue. At Zwilling, we pride ourselves on the quality and workmanship of our products and we are committed to ensuring your complete satisfaction. Rest assured, we’ll be reaching out to provide a positive solution.
Bought this a few years ago when it was much more expensive unfortunately but we've gotten our money's worth! We use this multiple time a day for tea, cooking, warming up our baby's bottle...it's been a gamechanger. We've had other in the past but this is by far the best. Only downer is it doesn't have any temperature control which would've been nice for brewing up different teas, but not a deal breaker. A really solid product and would most definitely purchase again. Very pleased.
Heats water faster than any electric kettle I've previously owned. There are multiple options for different water temperatures which is great for any tea lover!
[This review was collected as part of a promotion.] So far so good. Nice design, solid construction. Only wish the water level was visible from the outside.