Customer reviews from Windmill
Windmill 8,000 BTU Smart Window Air Conditoner - White
Average customer rating
4.8
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
892
4 Stars
82
3 Stars
38
2 Stars
12
1 Star
2
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Windmill 8,000 BTU Smart Window Air Conditoner - White
Customer Rating
5
Original unit was functioning as
on October 25, 2023
Posted by: George F.
Original unit was functioning as "Fan" only. No change after troubleshooting. Windmill customer service was responsive and supportive. New replacement unit (no additional cost) now installed and fully operative. Something of a novelty in the year 2023 to have a company whose customer service is easy to access and who stands behind their product. Highly recommend.
Written by a customer while visiting Windmill
Customer Rating
5
it's great! cuter than other
on October 30, 2023
Posted by: Shira B.
it's great! cuter than other ACs, fairly easy install, and much quieter as well
one drawback is that it is a little larger when out of the window than other ACs we have used for the same room, which makes it harder to store. we are now using the insulating side panels which seem to be working well but for those who have space to store it is something to consider
Written by a customer while visiting Windmill
Customer Rating
5
Wonderful AC, Works well
on October 30, 2023
Posted by: Akshay N.
Though I had trouble getting the AC due to shipping mistakes, the customer service team (especially Eli) was very helpful in ordering a replacement unit. The AC was well packaged with a well packaged installation kit. However my apartment needed some extra help to install due to the screws needing to have drill holes for it. Regardless of the installation being a bit more difficult, I really enjoy the AC. It’s quiet, does a good job and I love the app control.
Written by a customer while visiting Windmill
Customer Rating
4
Great customer service. Clean look
on November 13, 2023
Posted by: Steve W.
A good product with even better customer service! I love that it's a smart unit so I can integrate it with my smart home scheduling. I think there are some internal engineering design flaws that need to be worked out. But when something failed, they stepped up and replaced the unit for free after a lengthy troubleshooting process to try and fix it first. But I will implement the fix on the unit before I even plug it in and hopefully we won't have any more problems. It is a clean look for the installation. Way better than every other window unit out there. My daughter loves the look. PS. It comes with a pair of scissors to cut the weather stripping too!
Written by a customer while visiting Windmill
Customer Rating
5
I had a control panel
on January 28, 2024
Posted by: Michael T.
I had a control panel issue with my unit, this company went above and beyond to rectify my situation and sent a replacement. Customer service was quick, courteous, and professional. Shipping was very fast. I highly recommend this company.
Written by a customer while visiting Windmill
Customer Rating
4
Quiet and powerful AC with some installation quirks
on March 17, 2024
Posted by: Nihar D.
AC is great and very quiet. Cools the room easily and the App is useful. Only complaint is that it came with screws of different lengths which made it harder to install. Also on some windows with thick bottom bars there are some gaps
Written by a customer while visiting Windmill
Customer Rating
5
Great AC!
on March 18, 2024
Posted by: Jason D.
The ac was very easy to put in! Instructions were great. The unit cools down fast and is extremely quiet! Shipping was very quick as well.
Written by a customer while visiting Windmill
Customer Rating
5
Best AC Available
on April 6, 2024
Posted by: Julie R.
This is the best, quietest AC unit. We don’t have a large house, but this unit keeps the entire house cool even on the hottest summer day!
Written by a customer while visiting Windmill