Customer reviews from Windmill
Windmill - 8,000 BTU Smart Window Air Conditoner - White
Average customer rating
4.8
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
1,060
4 Stars
91
3 Stars
40
2 Stars
13
1 Star
2
99%of customers recommend this product.
(
181 out of
182)
Customer Reviews for Windmill - 8,000 BTU Smart Window Air Conditoner - White
Customer Rating
5
Best AC Out There!
on July 11, 2023
Posted by: Ariana M.
I bought 4 of these units for our bedrooms and these are by far the best AC units we’ve ever owned! They work great, keep the rooms cool, SO quiet, and they also look amazing!! We are beyond happy with these and we tell all of our family and friends to buy them. Love them!!
Written by a customer while visiting Windmill
Customer Rating
5
Small unit review
on July 11, 2023
Posted by: Marianne R.
My small unit was a little heavier than I expected, but not a deal breaker. So quiet, attractive and effective. Well worth the money!
Written by a customer while visiting Windmill
Customer Rating
5
It’s my first window air
on July 11, 2023
Posted by: Susan P.
It’s my first window air conditioner, so I don’t have anything to compare it to. It is heavy, so I needed to recruit a strong neighbor friend to carry it up the stairs and help place it in the window. We added a block of wood on the inside windowsill to carry the weight, otherwise the entire weight would be carried by a thin vertical piece of plastic that is my vinyl window trim. The design of my window did not allow the thinner edge of the side panel to slide into the window channel, which it appears to be designed to do. I used the provided black foam insulation to compensate for the imperfect fit and fill the gaps. We used only the center window screw and blocks of wood over the top of the window frame to prevent it from opening, so I did not have to screw lots of holes into my vinyl window casing. The internal temperature guage registers cooler than other room thermometers and my Echo device, but I plan to adjust for that by setting a higher temp. The app is simple to use and easy to install. The delivery company paid no attention to the “This Side Up” instructions on the box. It was left on its side when delivered, but so far seems ok. I have it on Eco mode with the fan set to low, so it is really pretty quiet. Great packaging and instructions; the company obviously is making every effort to make this simple for customers, even including a decent pair of scissors to cut the side panels to length. I ordered directly from Windmill and the unit was delivered in two days. The product available on Amazon is not the newer “whispertech” model, and Amazon does not make it known that there is a newer, more efficient, quieter, (more expensive) model available, which is going to make some people unhappy when they find this out. I am using this in an upper level painting studio where I and my paintings have been suffering in over 90 degree heat for at least a few weeks every summer, so I am pretty excited about the improved atmosphere. Also want to add that I really appreciate the marketing video of the person in the red outfit, which alone would make me choose this company over others.
Written by a customer while visiting Windmill
Customer Rating
5
Quiet and attractive!
on July 11, 2023
Posted by: Lily S.
We were searching for some new window ac units that were quiet, small enough to fit our new windows and attractive. While doing a lot of research, I saw windmill mentioned in several reviews online from reputable sources and so decided to look into them. I was having a lot of trouble finding nice looking 10K btu units that would fit our windows (in fact, I had to give away our only 2yo LG unit bc it didn’t fit the windows in our new apt) and was very pleasantly surprised that the 10j Windmill was small enough to fit! We decided to go with 2 smaller 6k btu units first in our smaller rooms to test out and were thrilled. They looked so much nicer than normal AC, we’re quiet and can be controlled on our phones. We then took the plunge with a 10k unit and couldn’t be happier with the results. It’s so quiet and our apt finally feels like it has central AC! Would 10/10 recommend.
Written by a customer while visiting Windmill
Customer Rating
5
Great! It was very easy
on July 11, 2023
Posted by: Will P.
Great! It was very easy to install and works very well…app is great etc. it looks better than most too, although of course one can imagine an even more beautiful design.
Written by a customer while visiting Windmill
Customer Rating
5
Amazing
on July 11, 2023
Posted by: Kristi W.
Seriously the best AC I've ever bought. I can't believe how quiet it is! The customer service is tops,too. I can't recommend this company enough!
Written by a customer while visiting Windmill
Customer Rating
5
Beautiful and quiet
on July 11, 2023
Posted by: Victor M.
An excellent design and so, so quiet. I got the 8000 btu WhisperTech model. It looks so nice in my studio and I was surprised at how powerful it was. I love automating it to turn on an hour before I get home from work to walk in to a perfectly cool home.
Written by a customer while visiting Windmill
Customer Rating
5
Phenomenal Customer Support
on July 11, 2023
Posted by: Daniel W.
I had a top-notch customer support experience with Windmill representatives despite my being a pretty high maintenance customer. I wanted to cancel my order to change my payment method and it was swiftly taken care of no questions asked. Then when my order had delivery issues, Windmill staff were highly responsive and personable, and they rectified the situation with a sense of urgency and attention I haven’t experienced in a long time, maybe ever. And when I finally got it, it was a breeze to set up and is working like a charm!
Written by a customer while visiting Windmill