Customer reviews from Windmill
Windmill - 8,000 BTU Smart Window Air Conditoner - White
Average customer rating
4.8
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
1,060
4 Stars
91
3 Stars
40
2 Stars
13
1 Star
2
99%of customers recommend this product.
(
181 out of
182)
Customer Reviews for Windmill - 8,000 BTU Smart Window Air Conditoner - White
Customer Rating
5
Good Window AC
on June 30, 2025
Posted by: Susan B.
from US, United States
Easy to Install. cools the room. I haven't had other units in that room, so I can't rate the noise one way or the other.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Good experience eventually
on July 1, 2025
Posted by: Mukti K.
from US, United States
TLDR: Our brand new AC never worked, I had a frustrating experience initially with customer support, but I did get a replacement AC eventually and that works. We bought a 8K BTU Windmill AC on Amazon. We got it installed two weeks back. Then in last week’s heat wave, we turned it on and it did not work. Must have had a bad compressor. I reached out to Support on the site’s chat and they assured me they would prioritize sending and installing a replacement because of the heatwave. I also emailed Support and they too assured me that they would reach put regarding the replacement. I didn’t hear anything for a day. Followed up, and still didn’t hear anything. Basically I was ghosted. Then I got an email saying they will send a new one, but not install. I had had to pay a lot of money for the installation. So I sent them the promise I had got that it will also be installed. Then I was ghosted. Finally I sent a stern email saying they could refund me the money for installation and just send the new AC. Then I finally got a response. They sent a replacement and gave me an Amazon gift card for the installation. It arrived quickly (via Fedex) and it was installed and this one works. It looks great. I was very frustrated last week because I was left stranded AC-less during a heat wave and was just plain ghosted. But, the company stands by its warranty and sent a replacement. I am impressed by that and grateful. Thanks to Maggie who responded and took care of everything. I understand that machines don’t always work but a company that stands by its products deserves appreciation.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Good upgrade
on July 1, 2025
Posted by: Jeremy H.
from US, United States
Have been living with small ACs for a while in a little bedroom. I love that the lights fade and it has an app (game changer on my walk home from work). Otherwise works really well and cools consistently. Very happy so far. Will update if things change
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Perfect for summer heatwave
on July 1, 2025
Posted by: Shaw J.
from US, United States
Got this because it looked nicer than the other ones and I was right... so cute and the display isn’t those annoying *****. Kept me cool during the heatwave !! Big fan of this one!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Quiet Ac
on July 1, 2025
Posted by: S.C.
from US, United States
We are very pleased with the AC. It is quiet! And it looks as well as a piece of equipment can look. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Replacement unit
on July 1, 2025
Posted by: Jenny H.
from US, United States
I cannot thank the windmill team enough for their help with a service issue. Everyone was nice, responsive and knew the a/c system well. When we found we could not repair, customer service reached out and replaced our unit. AT. NO. COST! Virtually unheard of. We went with windmill originally because we wanted a smart a/c (controlled on smartphone and Alexa) and a unit that was quiet. We are staying because of the care we received when we needed help. We will not go anywhere else for our cooling needs. It is only 95 degrees today. 🥵 But later this week we can’t wait to see temperatures reach 105 and hotter. We will be watching it all from our frigid bedroom. Thank you Skye, Maggie and Mike!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Perfect Solution
on July 2, 2025
Posted by: Barbie D.
from US, United States
I have a small art studio about 100 yards through the woods from my home. I rarely went there during the summer days because it was such a pain to go out, turn on the A/C, and then go back to the house and wait for the studio to cool down. Now I can do everything remotely. What a GREAT solution! The installation was easy (except for part where we had to carry it along a wooded path for 100 yards ... HEAVY!). Cooling is efficient and quiet. I'm so glad I made this investment in my artistic life!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Quiet but powerful
on July 2, 2025
Posted by: Katherine P.
from US, United States
I love my new Windmill AC. It cools my living room quickly and quietly but without that artificial iciness that most ACs put out. The air feels natural. The design is modern and low-profile and isn't an eyesore like traditional ACs. Since hotter summers are our new normal, I'm glad to have some relief to come home to!
I would recommend this to a friend!
Written by a customer while visiting Windmill