Customer reviews from Windmill
Windmill - 8,000 BTU Smart Window Air Conditoner - White
Average customer rating
4.8
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
1,060
4 Stars
91
3 Stars
40
2 Stars
13
1 Star
2
99%of customers recommend this product.
(
181 out of
182)
Customer Reviews for Windmill - 8,000 BTU Smart Window Air Conditoner - White
Customer Rating
5
Stellar customer service
on June 27, 2025
Posted by: Joanne S.
from US, United States
I’ve had three windmill ac s so far and have been blown away by the customer service. If I’ve had the a problem, the response is within hours, not days and they have bent over backwards to fix it. Thanks Windmill!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Great product, great customer service
on June 28, 2025
Posted by: Tania O.
from US, United States
This air conditioner is heavy ( for me ) but mighty. Pretty quiet and worth the cash. Controlled with top panel, remote control and Bluetooth! This is in my bedroom which face West. Total afternoon sun and it is blazing in that bedroom. Controlled from my phone, I switch it on 45 mins before I go upstairs. Room is very comfortable and cool, my dog is waiting to get in and relax in the lovely breeze. Me too!!!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Great customer service.
on June 29, 2025
Posted by: Earl S.
from US, United States
I bought the 12,000 BTU unit when one of my central units was hit by lightening. I already had purchased two of the windmill fans and loved the style and quality so the AC was a quick decision. After almost a year the AC unit began making a loud noise when the compressor kicked on. I notified customer service fearing I wouldn’t get a response or any help but they surprised me. They replaced my unit after I sent a video of the noise my unit was making.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
4
Installation instructions.
on June 30, 2025
Posted by: Lucas
from US
I haven't bought this yet, but can't wait for it to get here, because it's hot as heck in NYC currently. I like the advertised 'easy install', but the installation video on the product site left me uneasy -- there should be at least two people installing this AC in the AD!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Still great, still cool
on June 30, 2025
Posted by: Sean C.
from US, United States
It's a billion degrees fahrenheit currently, so we upgraded from the OG to the 12k beefy boy. Absolutely worth it. I can sleep without waking up in a makeshift swimming pool of sweat
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
So smart and so pretty!
on June 30, 2025
Posted by: Anna M.
from US, United States
This is definitely the most beautiful unit I’ve ever had in this size. My other ones didn’t have an app so I love that I can control this one from wherever!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Pleasantly Surprised
on June 30, 2025
Posted by: Spencer S.
from US, United States
After long hours and sleepless nights of doing research, we decided to try the windmill AC with whisper Tech. Suddenly, our sleepless nights ended! These things are so quiet when set on low cool you would think that you're listening to a gentle rain on your roof. We really appreciate the fact that this machine works exactly as described, so much so that we bought a second one for another room in our house! The app is user friendly and easy to navigate. Cleaning the filter is a breeze compared to other machines we've had in the past. One of the extremely pleasant surprises, was the customer service. Their first machine we bought came from an authorized third party. We can't be certain but we think the machine may have been mish-handled and shipping. However, the support team at Windmill stepped up to the challenge. We had a new machine working perfectly in no time at all! Don't let our review convince you. If you want the room to feel like central air conditioning from a window unit, this is the one to buy.Sincerely, Spencer
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
4
900SqFt no problem. 😎
on June 30, 2025
Posted by: Michael T.
from US, United States
12k unit has had no issues cooling my entire apartment with the support of fans. The app has functioned flawlessly and the installation was a breeze. It took roughly 16hr to reach the furthest points away from the unit but 71-74 ° F has been maintained in 80-95 ° F outside temps. Thanks for ending this Michigan heat wave, maybe I don’t need central Air after all! WeOne star less only because the packaging was obviously an AC unit that could be spotted from a distance away.
I would recommend this to a friend!
Written by a customer while visiting Windmill