Customer reviews from Windmill
Windmill 8,000 BTU Smart Window Air Conditoner - White
Average customer rating
4.8
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
892
4 Stars
82
3 Stars
38
2 Stars
12
1 Star
2
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Windmill 8,000 BTU Smart Window Air Conditoner - White
Customer Rating
5
The Windmill AC is a lifesaver!!
on June 30, 2024
Posted by: Mary C.
My Windmill AC is a lifesaver!!! It was easy to install and looks so sleek and attractive. It is very quiet and cools the area quickly!! I highly recommend this wonderful product!!
Written by a customer while visiting Windmill
Customer Rating
5
Blown away by this quiet AC unit!
on June 30, 2024
Posted by: Christopher A.
I’m amazed how quiet and powerful this unit is! The last ac unit made it nearly impossible for my wife and I to have a conversation without shouting since it was so loud. The WhisperTech unit is incredibly quiet allowing us to bobonger have to shout to hear each other! Awesome product! Will be recommending to all my friends and family!
Written by a customer while visiting Windmill
Customer Rating
5
Good AC
on July 1, 2024
Posted by: Richard R.
Got 3 Units. All work great. Quiet , does a great job cooling the rooms
Written by a customer while visiting Windmill
Customer Rating
4
Overall, I like it but
on July 1, 2024
Posted by: Tessa S.
Overall, I like it but it’s not as quiet as I expected. Also, I’ve noticed that it tends to shut off at odd times on eco when the temp hasn’t been reached.
Written by a customer while visiting Windmill
Customer Rating
5
Great AC, better customer service
on July 1, 2024
Posted by: Alex R.
I chose the Windmill 12k BTU over a cheaper, different brand 12k because of the direction of the airflow, and it's awesome and so worth it. It cools the room effectively without it being a jetstream of cold air in one direction (my window is nearly behind my couch, so past ACs have directed the blast at the back of my head).
The first unit arrived and had a strange rattle in it, but we installed it anyway. Within a day it froze over with an inch of ice all over the insides. Contacted customer service and they responded super fast-- walked us through a few questions and quickly determined it was likely a damaged unit. Warrantee claim initiated, and a new unit arrived within a week. Honestly I couldn't believe how excellent the customer service was. If I need another unit for another room in my house, I'm going with Windmill because I know if any issues arise they will be taken care of promptly and efficiently.
My only gripe is I wish there was a little more control within the app-- if set to "cool" the unit seems to keep cooling even as the room temp drops below the set value. It would be nice if it powered off and back on later, but maybe it switches to fan only and that's enough? It could be nice to link it with a different thermostat reading too, as it's interpretation of what temp the room is at seems a bit off when on eco or sitting idle. I imagine these things might get dialed in with some software updates.
I'm also a big fan of actual buttons on the unit. If I can't find my phone I can still turn it on and choose settings and temps without any difficulty.
All in all, love you guys. Great product, great company. Keep it up!
Written by a customer while visiting Windmill
Customer Rating
5
Great
on July 1, 2024
Posted by: Bonnie B.
Customer service is great. I had received a defective A/C and it was replaced with one that works perfectly. If I find I need another, I will choose Windmill.
Written by a customer while visiting Windmill
Customer Rating
5
Great product and support
on July 2, 2024
Posted by: Uwe H.
I recently purchased the 8k A/C unit, and I am extremely satisfied with it. The setup was straightforward and hassle-free. The unit performs excellently, delivering great results. I particularly love the app, which allows me to control the A/C from my phone and computer no matter where I am. Additionally, when I had a question, I received an instant response via email with the correct information. Highly recommend!
Written by a customer while visiting Windmill
Customer Rating
5
Life changing
on July 3, 2024
Posted by: Deena F.
Couldn’t believe it was on. The sound level is incredibly low and at its noisiest sounds like a light rain outside. I don’t have to use sound proof headphones to take phone calls anymore. It cools the room quickly, keeps it cool and is a complete life changer. So glad it’s now in my life!! Windmill rocks! Worth every penny.
Written by a customer while visiting Windmill