Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra Vegan Leather Case - Taupe
Average customer rating
2.9
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
8
4 Stars
1
3 Stars
5
2 Stars
5
1 Star
7
33%of customers recommend this product.
(
5 out of
15)
Customer Reviews for Samsung - Galaxy S24 Ultra Vegan Leather Case - Taupe
Customer Rating
5
Great look & feel!
on January 26, 2024
Posted by: ByeByeBixby
Expertise:Expert
Fits my new S24 ultra well. Just got it today, ahead of the "official" launch date. Thanks Samsung! Love the individual camera cutouts, looks much nicer than than just 1 giant cutout for the entire camera array. Feels nice in the hand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Looks great, but won't last
on February 7, 2024
Posted by: Jsponsler
Expertise:Expert
I've always loved having leather cases on my phones and so when I got the s24 ultra, it was no different. I liked the purple option they had available and ordered it ahead of receiving my pre-ordered phone.
While this case looks nice and I love how snugly it fits around the cameras and buttons, it is not going to last long. Today is the 4th day it's been on my phone and the leather is already torn at the corners. I work from home and have yet to drop my phone on anything other than my bed yet it's already starting to look like my last case after two years of use.
10/10 on aesthetics
3/10 on quality
3/10 on quality
Response from Samsung USBy Social Commerce, July 17, 2024
Hello Jsponsler, thank you for your feedback on your Samsung Vegan Leather Case for Galaxy S24 Ultra. We understand how important your device and accessories are to you. We have provided a link to the Samsung Support Team to review options with you to resolve this matter with your case. They can review these with you one on one through chat at your convenience. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Not as good as I hoped
on January 29, 2024
Posted by: bigdave
from huntington beach, ca
Expertise:Expert
Got this as part of the pre-order bonus with the phone. The case is full polycarbonate so as such is very slippery in the hand, not grippy like with silicone. It seems to be protective enough without adding too much bulk. Cut outs are obviously perfect and buttons are nice and clicky. The USB cutout is sharp though so it will hurt if you're resting it on your pinky finger.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, May 20, 2024
Hi Bigdave, thank you for your feedback on your Samsung Shield Case for Galaxy S24 Ultra. We are happy to hear you are pleased with the protection of your case. If you are finding the case to be slippery and not best aligned with your needs, we would be happy to hep answer any questions you may have. We have provided a link to the Samsung Support Team if you would like to see what options are available to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Deteriorating After 2 Weeks
on March 16, 2024
Posted by: Myles
from USA
Absolutely terrible. Been two weeks with this case and the corners are already pealing and exposing the edges of my phone. Here's an idea, how about a genuine leather case instead of this cheap "vegan' nonsense? Do not buy this case you'll just be wasting your money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, May 22, 2024
Hey there Myles,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Vegan Leather case for Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your recent purchase of your Vegan Leather case for Galaxy S24 Ultra or if you have any questions for us, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
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https://www.samsung.com/us/mobile/mobile-accessories/phones/vegan-leather-case-for-galaxy-s24-ultra-taupe-gp-fps928hcaaw/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Vegan Leather case for Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your recent purchase of your Vegan Leather case for Galaxy S24 Ultra or if you have any questions for us, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
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https://www.samsung.com/us/mobile/mobile-accessories/phones/vegan-leather-case-for-galaxy-s24-ultra-taupe-gp-fps928hcaaw/
Written by a customer while visiting Samsung US
Customer Rating
2
Peeling case
on May 1, 2024
Posted by: Josh
from SF
Expertise:Intermediate
It was nice until the "leather" started to peel a off after a few months
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Social Commerce, May 3, 2024
Howdy Josh,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Vegan Leather Case for Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your Vegan Leather Case for Galaxy S24 Ultra or if you have any questions, please feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Vegan Leather Case for Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your Vegan Leather Case for Galaxy S24 Ultra or if you have any questions, please feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Attractive Case
on January 20, 2024
Posted by: PhebZ82
This is a nice case with bright colors. The combination of the dog and the colors make it even more attractive to the animals lovers and the LGBTQ+ family.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks awesome as usual.
on January 27, 2024
Posted by: Robs
Expertise:Intermediate
I am buying this because I have always been satisfied with samsung galaxy products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great deal
on January 18, 2024
Posted by: Shelly47
from Missouri
Expertise:Beginner
I think I will really like this phone I am glad this popped up on my phone
Written by a customer while visiting Samsung US