Customer reviews from blackstoneproducts.com
Blackstone - Pizza Oven with 15-in. Rotating Stone - Black
Average customer rating
4.6
(397 Reviews)
Rating breakdown 397 reviews
5 Stars
299
4 Stars
52
3 Stars
23
2 Stars
12
1 Star
11
93%of customers recommend this product.
(
143 out of
153)
Customer Reviews for Blackstone - Pizza Oven with 15-in. Rotating Stone - Black
Customer Rating
3
Pizza Oven with cart
on March 13, 2025
Posted by: Rob H
Received the product and the ignition or igniter doesn’t work properly
Response from blackstoneproducts.comBy Customer Support, April 7, 2025
Thank you for leaving us a review! We are sorry to hear that your pizza oven has not been igniting. This is definitely something that we can help with!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Ignition lighter doesn’t work
on March 13, 2025
Posted by: Daniel S
Just set up the pizza oven and the ignition switch isn’t working.
Response from blackstoneproducts.comBy Customer Support, March 18, 2025
Thank you for leaving us a review! We are sorry to hear that your pizza oven is not igniting properly.
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Better instructions
on March 20, 2025
Posted by: Anthony H
Had more time in trying to figure out some of the diagrams
Response from blackstoneproducts.comBy Customer Support, March 26, 2025
We appreciate your feedback on our instructions for your unit! We are always looking for ways to improve our product and our processes. If you have any specific diagrams that were confusing or recommendations on how to improve them, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New Oven
on March 26, 2025
Posted by: Timothy G
Had an older discontinued one.
Hope this one works as well.
Hope this one works as well.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on March 27, 2025
Posted by: Trevor B
Good Pizza Cooker
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best Pizza Oven
on April 1, 2025
Posted by: Matthew W
Easy to set up, gets REALLY hot to cook the pizza perfectly 👌
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Not working
on April 5, 2025
Posted by: Rina P
Set up the pizza oven and doesn’t ignite , when I ignite with a match the flame is very low, doesn’t heat up
Response from blackstoneproducts.comBy Customer Support, April 29, 2025
Thank you for leaving us a review! We are sorry to hear that your pizza oven is not igniting properly and has low flame. This is definitely something that we can help with.
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Cooks great
on April 11, 2025
Posted by: Daniel R
Pizza was great but ignitor didnt work so had to light it manually
Written by a customer while visiting blackstoneproducts.com