So far, the printer works well with minimal issues. Only issue in the beginning is getting it to connect/reconnect with wi-fi when it's been "asleep" for a while. Printing quality is very good.
I ordered this device on January 22, 2025 to replace my previous unreliable printer. Unfortunately, since installing the new printer, my computer has displayed numerous unspecific and unhelpful error messages about the printer; the printer itself has repeatedly reported that the paper trays were empty when in fact they were loaded; the display has reported a paper jam which I could solve only by taking all the paper out of Paper Tray 1; the printer sometimes ignores the command to print on both sides of the paper; often it has failed to print without even offering an error message; and a few times it has turned itself off.
Convoluted and cumbersome setup process plus way too many steps to do simple tasks. Every time I want to adjust print quality or other parameter, I need to remember a 6 digit PIN!
The quality of the printing is great, no complaints there at all, but it's loud. I bought it hoping it'd be quieter and faster than the old inkjet we had, but it's not. It also randomly 'calibrates' and makes noise when my husband is on meeting calls - I had to run in and unplug it yesterday.
I haven't been able to figure out how to print remotely on it, which has also been very frustrating.
The printer is much slower than my M477fdn and the 2 sided copy when I scan appears to be manual. I want my M477fdn back but cannot find anyone who will come and repair it.