Customer reviews from https://www.asus.com
ASUS - RT-AX57 Go AX3000 Dual-Band Wi-Fi 6 Travel Router - White
Average customer rating
4.3 out of 5
4.3
(10 Reviews)
Open Ratings Snapshot
Rating breakdown 10 reviews
5 Stars
6
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
Best Buy Privacy Policy
Customer Reviews for ASUS - RT-AX57 Go AX3000 Dual-Band Wi-Fi 6 Travel Router - White
Customer Rating
4 out of 5
4
RT-AX57 Go - Initial Tests are working.....
on September 26, 2025
Posted by: Anonymous
Verified Purchase:Yes
So far, so good. The ASUS website provided canned documentation that did not provide accurate info on how to setup the WISP interface. Thanks to Perpelxity I did get the WISP config to work. Note: It looks like only one SSID can be active regadless of which ISP is the host. Tried it at home. Visted a local office with its own open WiFi. Connected there. I setup VPN Fusion and that seemed wo work as well....Next step..the cruise! Wb s
Written by a customer while visiting https://www.asus.com
Customer Rating
1 out of 5
1
The Crappy RT-AX57GO. WHY AM I HAVING TO PUT THIS
on January 8, 2026
Posted by: GLS1
Frequency of use:Daily
Verified Purchase:Yes
DON'T BUY THIS CRAPPY ROUTER. IT IS TERRIBLY AWFUL
Response from https://www.asus.comBy ChantaeCLMJanuary 8, 2026
Dear GLS1,

Thank you for sharing your experience with the ASUS RT-AX57 Go Router. We sincerely apologize that the product did not meet your expectations. We understand how important reliable performance is, and we regret the inconvenience this has caused. To further investigate the issue and provide assistance, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507026653-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Showing 9-10 of 10 results 
<< 1 2