Customer Reviews for Hotpoint - 6.2 Cu. Ft. Electric Dryer with Auto Dry - White
Customer Rating
3
you need to veryfy no fires caused by high heat
on June 16, 2024
Posted by: CDMoo
bought about 1 month ago, top outside gets extremely hot when drying on high. Worries me badly. Using on Medium heat.
Response from manufacturerBy Adrian, GE_Appliances, June 17, 2024
It is normal to feel some heat from the appliance when it is drying on high. However, if you believe your dryer is abnormally hot, we recommend scheduling service with one of our certified technicians to ensure that the dryer is operating as designed. You can schedule an appointment with a Hotpoint Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
it's ok. I use the manual timer setting for drying.
Response from manufacturerBy Adrian, GE_Appliances, June 13, 2024
We are happy to hear that your dryer is operating as designed, and we are confident that this unit will serve you for many years to come. If any assistance is ever needed, we're always happy to help!
I've had to take the vent off every week since I've gotten the dryer to clean out the lint. The lint trap barely gets any lint but it all either gets stuck in the dryer or blows outside. I've read the manual and attached the vent as directed and after a few cycles, I'm back to taking the vent off.
Response from manufacturerBy Adrian, GE_Appliances, June 7, 2024
We recommend scheduling service with one of our technicians to get this venting issue properly diagnosed and resolved, as this is not normal operation. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm