We needed a new dryer replacing the Maytag we've had almost 20 years. I saw this one and after reading reviews, I decided to purchase it. I'm glad I did.
bought about 1 month ago, top outside gets extremely hot when drying on high. Worries me badly. Using on Medium heat.
Response from manufacturerBy Adrian, GE_Appliances, June 17, 2024
It is normal to feel some heat from the appliance when it is drying on high. However, if you believe your dryer is abnormally hot, we recommend scheduling service with one of our certified technicians to ensure that the dryer is operating as designed. You can schedule an appointment with a Hotpoint Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm