Customer Reviews for Hotpoint - 6.2 Cu. Ft. Electric Dryer with Auto Dry - White
Customer Rating
5
A Christmas Gift to Me
on January 10, 2025
Posted by: CBGA1
from Roswell, GA
In December 2024 my old dryer quit and buying a new dryer wasn't on my Christmas list. But with the fantastic deal that I got on this new appliance it felt like a Christmas gift to me. The installation was top notch with professionals that arrived when scheduled, and got my dryer running in no time. I'm glad I chose this product.
I wasn't going to buy a dryer when my washer quit on me. But I decided a complete set would be nice and I'm glad I did. This dryer dries my clothes 10 minutes faster than my old one and I like the fact that it continues to tumble until I open the door. The buzzer is a little loud but I'll get used to it.
Just bought and installed today, if I could give 0 stars I would. The dryer has been going for 3 hrs and my one singular towel is still wet not the least bit dry.
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon, Hotpoint_Appliances, January 15, 2025
We want to help out with your dryer needing to be repaired. We recommend checking the following article for troubleshooting: (Taking Too Long To Dry Clothes) https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm