We are more than happy to provide guidance with this dryer. The drying performance will vary based on the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation.

We advise using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of a dryer. We recommend the use of a solid metal vent pipe 4" in diameter for adequate operation. 4" diameter flexible metal venting may be used but will increase the drying time. We don't recommend the use of flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. We also recommend removing and cleaning the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen.

We have also provided some additional troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058

If the tips provided above do not help with the dryer performance, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm

Your feedback is extremely important to us. We will pass these comments regarding the end of cycle signal along to our product team to review.