Customer Reviews for Hotpoint - 6.2 Cu. Ft. Electric Dryer with Auto Dry - White
Customer Rating
3
poor quality
on January 7, 2026
Posted by: gthorses
from dequeen ar.
bought dryer in sepetember 25 and by november started having problems with it
No, I would not recommend this to a friend.
Response from manufacturerBy Sarah, Hotpoint_Appliances, January 13, 2026
We'd like to assist with any issues you're having with the dryer. We recommend disconnecting the dryer from power for a couple of minutes before reconnecting, to reset it; a reset can often solve an issue.
Troubleshooting tips for your model are available starting on page 11 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--bCbLwlRq--/bibgvy3lenfqvo3vwhf7.pdf
After reviewing our system, we see you've been in touch with members of our team and have scheduled service. If troubleshooting doesn't help, we're confident a technician will be able to resolve any issues at your upcoming service appointment.
I bought this dryer in July and it's not working having a hard time contacting someone to help with this problem it's so frustrating specially when it's so new
Response from manufacturerBy Julia, Hotpoint, January 6, 2026
We're sorry to hear you're having an issue with your new dryer. We recommend reviewing the troubleshooting tips starting on page 11 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--bCbLwlRq--/bibgvy3lenfqvo3vwhf7.pdf. If these tips don't resolve the issue you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
I moved into a new build, and after being in the Military for 10 years then being in a tiny apartment for 6 years after that I am use to small and terrible appliances. This may not be top of the line but it is much bigger than expected and it does a great job for what I need it for.