These are the LOUDEST washer and dryer we have ever owned.
No, I would not recommend this to a friend.
Response from manufacturerBy Dianna, Haier, January 19, 2026
We would like to help and provide some information regarding the noise on your unit. We have an article on our website with normal noises your dryer unit will make at the link below. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411 If you find the noise coming from your unit is not a normal sound. We recommend reaching out to our Bodewell service team at the phone number or link below. 833-426-3393 https://www.geappliances.com/ge/service-and-support/service.htm
The washer is fairly loud especially on lower water level settings. It does a good job with laundry.
Response from manufacturerBy Jonathon, Hotpoint_Appliances, February 19, 2026
We're glad that you are enjoying your new washer and dryer. We think you've made a great choice. We want to help offer information about the sound level you are noticing. We first recommend checking to make sure that your washer is completely level to the ground. This will help stabilize the unit and prevent out of balance conditions from occurring. We recommend checking out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894 to view more information about normal sounds that can occur and what causes them. If you suspect that the sound isn't normal, we recommend scheduling an appointment with our Bodewell service team. To make an appointment with one of our Bodewell technicians, please call 1-833-426-3393 or visit this site: https://www.bodewell.com/schedule-repair-service.
bought dryer in sepetember 25 and by november started having problems with it
No, I would not recommend this to a friend.
Response from manufacturerBy Sarah, Hotpoint_Appliances, January 13, 2026
We'd like to assist with any issues you're having with the dryer. We recommend disconnecting the dryer from power for a couple of minutes before reconnecting, to reset it; a reset can often solve an issue.
Troubleshooting tips for your model are available starting on page 11 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--bCbLwlRq--/bibgvy3lenfqvo3vwhf7.pdf
After reviewing our system, we see you've been in touch with members of our team and have scheduled service. If troubleshooting doesn't help, we're confident a technician will be able to resolve any issues at your upcoming service appointment.
I bought this dryer in July and it's not working having a hard time contacting someone to help with this problem it's so frustrating specially when it's so new
Response from manufacturerBy Julia, Hotpoint, January 6, 2026
We're sorry to hear you're having an issue with your new dryer. We recommend reviewing the troubleshooting tips starting on page 11 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--bCbLwlRq--/bibgvy3lenfqvo3vwhf7.pdf. If these tips don't resolve the issue you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm