Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.5
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
574
4 Stars
168
3 Stars
40
2 Stars
22
1 Star
33
89%of customers recommend this product.
(
311 out of
348)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
4
Not Happy
on July 18, 2025
Posted by: Pattt
from Puyallup, Washington
It washes clothes fine. But it is so completely different than any other washer that I have had.
There is no instruction manual with it. There is Newsprint Quick Guide that has 4 pages of "Using the washer"
There is no instruction manual with it. There is Newsprint Quick Guide that has 4 pages of "Using the washer"
It is a water waster - you fill it and get interrupted with something and if you don't get back to it right away it empties the water out and you have to start over - how are you supposed to soak things if it empties the water out.
All of my others washers let you fill them - leave the lid open and you could soak things - no can do
All of my others washers let you fill them - leave the lid open and you could soak things - no can do
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
5
Large Capacity and Easy to Use
on July 19, 2025
Posted by: Tam091
from Birmingham, Alabama
This washer has large capacity, easy to use, and works great!
Written by a customer while visiting manufacturer
Customer Rating
2
LOUD OBNOXIOUS GRINDING and THUMPING
on July 21, 2025
Posted by: JDUB
from Madison, WI
The washer does a fine job cleaning clothes. But...and this is a big but!--it makes a VERY LOUD grinding sound for the first ten or so minutes of the cycle--not to be believed! As in, door closed and you can hear it from far-away rooms. I called to have someone come out to look at it, feeling for sure it was defective. They are coming in about a week. But from all my reading online, apparently this is just how the machine is.
Written by a customer while visiting manufacturer
Customer Rating
5
Great feature nothing Is better than GE !!!
on July 22, 2025
Posted by: Bob 2
from Saint Cloud Florida
bought this one last week The best choice I ever make GE are the number one appliance in the world
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Has a extra big tub.
on July 22, 2025
Posted by: Rachellynn
from W
Bought this a month ago, when my old one crashed. So far I love it uses less water and does a great job.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Not a happy customer
on July 23, 2025
Posted by: Rob575
from New Mexico
Less than a month old and already had to call in for repairs. The drum wouldn't spin. Been waiting on a part for over a week now.
No, I would not recommend this to a friend.
Response from manufacturerBy Diego, Hotpoint_Appliances, August 1, 2025
We’re sorry to hear about your experience, and we’d like to help. We recommend continuing to work with your servicer toward a resolution. If the issue persists, please contact our Bodewell team at 833-426-3393.
Written by a customer while visiting manufacturer
Customer Rating
5
Great feature, you can choose water for load size.
on July 23, 2025
Posted by: Tweety1
Bought this 5 days ago, old washer broke down, load of laundry takes less 30 minutes! Hurray! Old washer one hour.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Like the features that’s all
on July 23, 2025
Posted by: Barr214
from Nesmith SC
This washer is not working how it’s supposed to work. I turned knob to cold water and hot water comes out. I call the company and they say someone would contact me and I haven’t heard nothing since. I’m not satisfied at all with this product
No, I would not recommend this to a friend.
Response from manufacturerBy Diego, Hotpoint_Appliances, August 5, 2025
We want to help you with your washer's water temperature. It is normal to see cold water when selecting a hot temperature. This is because the unit senses the water temperature and optimizes it for the best results. Cold water is added periodically even when "Hot" is selected.
If your unit only dispenses cold water when selecting "Hot," you can find additional troubleshooting information on page 24 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--KwZy14Zw--/o60hz6zrissnlkutq8qc.pdf
If the issue persists after completing the troubleshooting steps, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your unit only dispenses cold water when selecting "Hot," you can find additional troubleshooting information on page 24 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--KwZy14Zw--/o60hz6zrissnlkutq8qc.pdf
If the issue persists after completing the troubleshooting steps, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer