Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Surprisingly great product
on February 1, 2025
Posted by: Jteam
from Dallas GA
Just installed today and am surprised at how efficient and quiet it is. The clothes were in better condition and they have been with the Samsung washer I used to have ironically.
We were so tired of the difficult upgraded style washers and needed one with an agitator. What a wonderful, reliable product in this Hotpoint washer and it’s so simple to use! Highly recommend!
Only had washer since first week of December and already malfunctioning
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, January 31, 2025
We're sorry to hear that your new washer isn't operating as expected. We see that a service appointment has been scheduled and we're confident that the issue will be resolved by one of our certified technicians.
This machine doesn’t do as I expected doesn’t hold much water. Clothes do not get as clean as they should. My old washer did much better Job not happy at all
Response from manufacturerBy Tierra, Haier_Appliances, January 31, 2025
We'd like to assist you with your washer. Water may not cover the top level of the clothes. This is normal for this high efficiency unit. As far as the clothes not getting cleaned properly, please refer to the link below for troubleshooting:
If the issue persists, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm