Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
1
No very good
on January 26, 2025
Posted by: Calvin r
This machine doesn’t do as I expected doesn’t hold much water. Clothes do not get as clean as they should. My old washer did much better Job not happy at all
Response from manufacturerBy Tierra, Haier_Appliances, January 31, 2025
We'd like to assist you with your washer. Water may not cover the top level of the clothes. This is normal for this high efficiency unit. As far as the clothes not getting cleaned properly, please refer to the link below for troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
If the issue persists, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
If the issue persists, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
Great features
on January 25, 2025
Posted by: Al62
I love my new washer!! Not fancy but that is what I wanted, worth the money!!!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect size
on January 25, 2025
Posted by: Jimmy 22
from South bend Indiana
Excellent product, woks flawlessly ,nice size, quiet
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Washer
on January 23, 2025
Posted by: Daddy Rabbit
Works wonderful! Spin cycle so strong clothes are pretty much dry.
Written by a customer while visiting manufacturer
Customer Rating
5
Easy to use
on January 20, 2025
Posted by: Homestead
from Waleska, Georgia
I absolutely love my washer. It’s exactly what I needed and wanted.
Written by a customer while visiting manufacturer
Customer Rating
4
Good washer for the money!
on January 19, 2025
Posted by: Kris25
from Mississippi
Purchased 1 week ago and other than having to get used to a new washer, it seems to be fine. It does make a pulsing sound when washing but that appears to be simply the way this agitator works. Our clothes do smell better than with our old machine.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Very Noisy
on January 17, 2025
Posted by: DA66
had this machine for 2 days and it is the noisiest machine I've ever had
Response from manufacturerBy Tierra, Haier_Appliances, January 27, 2025
We'd like to assist you with your washer being noisy. It is normal for the unit to make sounds while in agitation. Please refer to the article below for more information on this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
Written by a customer while visiting manufacturer
Customer Rating
3
Definitely Not Built Like the Older Machines!
on January 14, 2025
Posted by: sherryc246
from West Georgia, Georgia
Definitely not built like my legacy 20 year old, fully mechanical Kenmore Elite! Still trying to figure out how to get more water in some of my loads. Don't understand why you offer a 4.0 cubic feet basket. If I load it up, I don't get enough water to cover most of the laundry!
No, I would not recommend this to a friend.
Response from manufacturerBy Adrian, GE_Appliances, January 23, 2025
Over the years, the amount of allowable water usage has been reduced. With Washers using less water and energy, you will no longer see a wash basket full of water. Most Washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. We recommend utilizing the Deep Rinse feature to add additional water to your wash cycle when using fabric softener. You can view additional information for this feature on page 13 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--KwZy14Zw--/o60hz6zrissnlkutq8qc.pdf?_ga=2.202045457.1071644856.1737388151-507723860.1707936747
https://products-salsify.geappliances.com/image/upload/s--KwZy14Zw--/o60hz6zrissnlkutq8qc.pdf?_ga=2.202045457.1071644856.1737388151-507723860.1707936747
Written by a customer while visiting manufacturer