Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.5
(700 Reviews)
Rating breakdown 700 reviews
5 Stars
483
4 Stars
136
3 Stars
33
2 Stars
18
1 Star
30
89%of customers recommend this product.
(
260 out of
291)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Hotpoint Washing Machin
on June 20, 2025
Posted by: Janice01
from Brazoria, TX
Excellent. Love my new washing machine. I love that it has an agitator.
Written by a customer while visiting manufacturer
Customer Rating
4
Nice easy features!
on June 21, 2025
Posted by: Turner
from Crestwood,Illinois
Bought my washer about a month ago and really like it!
Written by a customer while visiting manufacturer
Customer Rating
3
Could be better
on June 21, 2025
Posted by: Honeycomb
Was not happy about registration process. Could be easier to find.
Response from manufacturerBy Tierra, Haier_Appliances, June 24, 2025
Thank you so much for sharing. We value this feedback and we're glad to provide a direct link to register your washer. Please refer here to create an account and get started:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16851
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16851
Written by a customer while visiting manufacturer
Customer Rating
5
Great machine
on June 21, 2025
Posted by: Junebug1
from Georgia
First day and I used it. It does the job very well.
Written by a customer while visiting manufacturer
Customer Rating
5
Excellent Machine
on June 21, 2025
Posted by: Rick58
from Floyd Virginia
Bought this a week ago and have done a few loads. It does a great job and the controls are simple and easy to use. Would definitely recommend this machine to anyone.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
One problem.
on June 23, 2025
Posted by: Commish
The only problem I've had with this washer was when I did a load of sheets. One of the sheets got stuck in the crack between the wash bin and the fixed portion. Otherwise, I am very happy with it's performance.
Written by a customer while visiting manufacturer
Customer Rating
4
Nice features
on June 23, 2025
Posted by: vlbo
from Ks
I think the washer does a great job. I have noticed that sometimes water appears to come out underneath.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Worst washer Don't buy
on June 23, 2025
Posted by: Sharby
from Yerington, Nevada
Model # HTW265ASWWW top Load washer has many poor features. Water level extremely low even on Max settings. No Deep fill setting to add additional H20. Must use a bucket to fill machine enough to cover clothes. Extremely noisy in agitation cycle. Gear grinding noise. Doesn't clean close properly in my opinion. Help line told me noise and water level is normal but I disagree. I'll never buy GE or Hotpoint in the future.
Response from manufacturerBy Adrian, GE_Appliances, June 26, 2025
We are more than happy to provide guidance with this washer. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers, such as this one, are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. It is also not recommended to manually add more water to the washer. We have provided some tips to help with your washer not cleaning well here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
Written by a customer while visiting manufacturer