Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.5
(700 Reviews)
Rating breakdown 700 reviews
5 Stars
483
4 Stars
136
3 Stars
33
2 Stars
18
1 Star
30
89%of customers recommend this product.
(
260 out of
291)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Great so far
on May 10, 2025
Posted by: Mandy01
from Memphis Tn
I have been using the washer since March 22 2025 so fat so good with the washer for the price.
Written by a customer while visiting manufacturer
Customer Rating
5
Ann M
on May 11, 2025
Posted by: Ann13
Very basic yet very efficient, makes washing clothes fun again!
Written by a customer while visiting manufacturer
Customer Rating
5
Easy to operate
on May 13, 2025
Posted by: Miss washing machine
from San Antonio,Texas
I brought the washer a month ago. It was a great buy.
Written by a customer while visiting manufacturer
Customer Rating
5
Great features.
on May 13, 2025
Posted by: Jobug
I bought this 5 months ago. I am well pleased with it. I love you can add fabric softner.
Written by a customer while visiting manufacturer
Customer Rating
5
simple to use
on May 14, 2025
Posted by: Dino 68
from florida
i bought this to replace my old washer and have used it 5 or 6 times so far and it works great and is easy to use
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Nice Machine
on May 17, 2025
Posted by: Jammin Jim
from Troy NH
Works as advertised. Very pleased with The Hotpoint Washer.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
it is quiet.
on May 18, 2025
Posted by: reliable washer
I am very pleased with my purchase, I would recommend this product to friends & family.
Written by a customer while visiting manufacturer
Customer Rating
1
Absolutely do not purchase!
on May 23, 2025
Posted by: Anonymous
from Washington DC
Absolutely do not purchase! This machine is simply awful. It doesn’t clean clothes well at all and, on the contrary, actually damages them. Also, avoid using powder detergent—it leaves residue all over the clothes. I've never encountered such problems with my previous washing machine!
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, May 27, 2025
We'd like to lend a hand with your new washer. There are some helpful tips we'd like to share that may improve the wash performance. We recommend using the correct amount and type of detergent, make sure you're loading carefully, and select the right amount of water and settings for your load size. For more information on this, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
You can also refer to page 15 for helpful tips on the type of detergent you can use. Here is the link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
As far as the soap/residue on the clothes, please see here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17429#:~:text=Causes%20of%20snags%2C%20holes%2C%20tears,of%20other%20articles%20of%20clothing.
If the suggestions above don't resolve the issue, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
You can also refer to page 15 for helpful tips on the type of detergent you can use. Here is the link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
As far as the soap/residue on the clothes, please see here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17429#:~:text=Causes%20of%20snags%2C%20holes%2C%20tears,of%20other%20articles%20of%20clothing.
If the suggestions above don't resolve the issue, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting manufacturer