Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
1
Horrible
on March 22, 2025
Posted by: Ms Robinson
Horrible. Washer barely agitated and will not fill to full capacity clothes are left half washed
Response from manufacturerBy Tierra, Haier_Appliances, March 25, 2025
We're sorry that your new washer isn't operating properly. We see that a service appointment has been scheduled and we're confident that our Bodewell Service Team will resolve the issue.
I bought this to replace the same model that broke within 4 years
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, March 25, 2025
We're glad you decided to stay with Hotpoint Appliances for your laundry needs once again. We're confident you'll have a great experience with your new washer.
Though it's smaller in comparison to my old washer, my clothes finally feel cleaner. My old washer didn't have an agitator and this one does which is what sold me
bought this 6 weeks ago and hate it, the water control is horrible, it does not put enough water in to wash the load and then pushes it off to one side and goes off balance, can't even get through a full load, have to keep adding extra water
Response from manufacturerBy Adrian, GE_Appliances, March 21, 2025
We know the importance of an appliance operating as expected. Over the years, the amount of allowable water usage has been reduced. With Washers using less water and energy, you will no longer see a wash basket full of water. Most Washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. We do not advise manually adding water into the tub, as this can void your warranty. If any additional assistance is needed, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm