Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,204 Reviews)
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product.
(
436 out of
505)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Good appliance
on April 17, 2025
Posted by: Anonymous
from Wauseon OH
I bought this a month ago and so far I am happy with it
Written by a customer while visiting manufacturer
Customer Rating
1
Off balance every wash
on April 17, 2025
Posted by: Bob42v2
from Michigan
From the start washer becomes off balanced. No matter how we adjust clothes, feet or surrounding. When I spin agitator post it always goes into a wobble as if a post is bent. I've done this about 10 times to account to human error/ spin angle all with same results.
It never finished a full proper wash it always stops mid spin cycle.
Response from manufacturerBy Jonathon, Hotpoint_Appliances, April 21, 2025
We'd like to help out with the balancing issues you are noticing with your washer. The way you load the washer at the start of the cycle can impact the occurrence of an out of balance wash load. If you load the washer in a balanced method at the start, it is more likely to be balanced when it attempts to spin. You can find additional troubleshooting at the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110
If you are still experiencing issues, we suggest contacting our service team. They can help schedule an authorized technician to diagnose the issues. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110
If you are still experiencing issues, we suggest contacting our service team. They can help schedule an authorized technician to diagnose the issues. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
New washer
on April 15, 2025
Posted by: 79Bonneville
from Hebron
Old washer died after 11 years and needed something quick. Looked at prices and features and decided on a Hotpoint. Nice design and easy to see dials. Cycles are very fast too. Very happy.
Written by a customer while visiting manufacturer
Customer Rating
5
Simple features
on April 15, 2025
Posted by: Iruka
from Guam, USA
I just purchased this appliance and installed it today. Test laundered my first wash and am satisfied.
Written by a customer while visiting manufacturer
Customer Rating
5
Simple
on April 15, 2025
Posted by: 58Efdow
I wanted a washer that is simple to use and not all this fancy technology stuff. Also satisfied price.
Written by a customer while visiting manufacturer
Customer Rating
5
easy to install
on April 13, 2025
Posted by: Dennis2
So far so good. It is easy to install and running quite
Written by a customer while visiting manufacturer
Customer Rating
4
Nice washer
on April 13, 2025
Posted by: rar1
from Mansfield, OH
Only a 4, as I haven't used it only a few times. That said, it cleans good, does what supposed to. Is a second choice as I wanted a front load, couldn't afford one. I enjoy that it is just a washer, quite a few settings for everything and no smart stuff and little electronics. It is, after all,a washer, not a computer.
Written by a customer while visiting manufacturer
Customer Rating
4
Great product at a great price
on April 11, 2025
Posted by: Hotpoint washer by GE
from Wolfeboro NH
I just received my appliance but used it all day- it works great!
I would recommend this to a friend!
Written by a customer while visiting manufacturer