Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
1
Drum rusted within 3 months
on August 24, 2025
Posted by: Emily O
I have only had this washer for roughly about 3.5 months. The inside of my washer drum has started to rest the entire way around. I do not use bleach, I don't use fabric softener. I just use plain old detergent and laundry beads. Today remove my laundry and noticed dark shadows and, got a video of rust spots the entire way around my water drum. This didn't not happen with my old washer at all, I haven't even had half a year.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, August 27, 2025
We are glad to assist with the drum of your washer. We see that a service appointment has been scheduled and we are confident the issue will be resolved by a Bodewell technician.
I bought with desperation. Its a very loud machine. The controls are weird and when trying to wash on delicate the water is blistering hot even when set on cold. That sucks. Washes good otherwise and clothes get clean but would be nice to have all functions
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, August 25, 2025
We are more than happy to provide guidance with this washer. We strongly advise checking your water inlet valves to ensure they are properly connected, as it is not normal for blistering hot water to enter the tub when the cold option is selected. If your valves are properly connected, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
I am very disappointed with the difficulty of registering my new ge appliance online.
Response from geappliances.comBy Diego, GE_Appliances, August 18, 2025
Thank you for your review. We see that you successfully registered your washer with us. If needed in the future, we recommend visiting the following article to register your appliance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16851
Great, simple, quiet clothes washer. It is easy to install. For my four-member family, it is the right capacity. I recommend this product to those who start a life away from home.
I had an expensive washer and it didn’t same to wash the clothes It was one without an agitator so I got mad and I went out and bought a new one with an agitator, and I love this one