Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Like the features and the way the control panel is
on June 6, 2025
Posted by: Ocelot31454
I am so glad I bougt this washer. It's simple to use and fit my budget
Written by a customer while visiting manufacturer
Customer Rating
5
Great wacher
on June 6, 2025
Posted by: Alarmguy
from Alice,texas
I bought this a month or so ago and i sm very happy with the way it cleans my clothes
Written by a customer while visiting manufacturer
Customer Rating
5
Great product
on June 3, 2025
Posted by: Scissors
I bought my washer a month ago and I love the machine
Written by a customer while visiting manufacturer
Customer Rating
5
Very quiet
on June 2, 2025
Posted by: Marolyn 1
from Kansas City,Missouri
I bought this washer two months ago,we love it,love how quiet it is!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great basic machine. . . All I need
on May 31, 2025
Posted by: Leigh D
from Az
Worked great. . . .spins load almost dry. Only took 1/2 hr to dry.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
The features do not work
on May 31, 2025
Posted by: Barb 71
from Jonesboro, AR
I bought this washer 6 months ago. It has not worked correctly since I bought it. It will not hold water to wash with it starts the water cycle when there's no water in there.
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, June 2, 2025
We'd like to assist you with your washer filling and draining. Make sure the house drain pipe is at least 30 inches high. If so, check to make sure the drain hose is not pushed too far down into the drain. We recommend referring to the article below for more tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17418
If the information above doesn't resolve the issue, you can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17418
If the information above doesn't resolve the issue, you can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting manufacturer
Customer Rating
5
Like the large tank and the special programs.
on May 30, 2025
Posted by: Judy Kaygram
Very happy with my washer, it gets my laundry so much cleaner.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Absolutely do not purchase!
on May 23, 2025
Posted by: Anonymous
from Washington DC
Absolutely do not purchase! This machine is simply awful. It doesn’t clean clothes well at all and, on the contrary, actually damages them. Also, avoid using powder detergent—it leaves residue all over the clothes. I've never encountered such problems with my previous washing machine!
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, May 27, 2025
We'd like to lend a hand with your new washer. There are some helpful tips we'd like to share that may improve the wash performance. We recommend using the correct amount and type of detergent, make sure you're loading carefully, and select the right amount of water and settings for your load size. For more information on this, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
You can also refer to page 15 for helpful tips on the type of detergent you can use. Here is the link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
As far as the soap/residue on the clothes, please see here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17429#:~:text=Causes%20of%20snags%2C%20holes%2C%20tears,of%20other%20articles%20of%20clothing.
If the suggestions above don't resolve the issue, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
You can also refer to page 15 for helpful tips on the type of detergent you can use. Here is the link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
As far as the soap/residue on the clothes, please see here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17429#:~:text=Causes%20of%20snags%2C%20holes%2C%20tears,of%20other%20articles%20of%20clothing.
If the suggestions above don't resolve the issue, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting manufacturer