Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.5
(605 Reviews)
Rating breakdown 605 reviews
5 Stars
419
4 Stars
115
3 Stars
29
2 Stars
16
1 Star
26
90%of customers recommend this product.
(
232 out of
257)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
1
Disappointed
on January 8, 2025
Posted by: NinjaQueen
No STANDALONE spin cycle!!! This machine rinses and spins but does not spin only! Very deceptive. Cannot wash pillows. I bought this 2 days ago and need to figure out a way to return it. I feel like that is a standard feature and am disgusted I have to deal with returning something as big as a washing machine over what I consider a standard feature
No, I would not recommend this to a friend.
Response from manufacturerBy Adrian, GE_Appliances, January 21, 2025
We know the importance of an appliance operating as expected, and we are so sorry that this washer has not lived up to your expectations due to the lack of a spin-only cycle. We recommend reaching out to your retailer as quickly as possible for return options. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting manufacturer
Customer Rating
1
Bad customer service also!
on January 8, 2025
Posted by: Little0me
Does NOT have a stand alone SPIN cycle
It insists on using gallons of water to rinse again
It insists on using gallons of water to rinse again
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce, Hotpoint_Appliances, January 21, 2025
Drain & Spin, will add water for a couple of seconds when the cycle is used. This helps balance the load and is normal. Please review the following link for additional information. https://products.geappliances.com/appliance/gea-support-search-content?contentId=107&_ga=2.160043774.2113424511.1737398289-566820585.1689110488
Written by a customer while visiting manufacturer
Customer Rating
5
Fantastic
on January 9, 2025
Posted by: PBANDS
Just installed and tested. Works beautifully, packaged well, easy installation directions. Love it
Written by a customer while visiting manufacturer
Customer Rating
5
Great features
on January 13, 2025
Posted by: Christy3
from Texas
Installed this morning. Great features for a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Very practical
on January 13, 2025
Posted by: Vero
from California
I love my purchased washer so far is great! Very practical to use.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Simple and easy to use
on January 13, 2025
Posted by: Apartment B
from Perkasie pa
I have had for 1 day. I’ve done two washes. So far it works great.
Response from manufacturerBy Sarah, Haier_Appliances, January 22, 2025
We’re so glad to hear your washer is working well for you! We strive to provide high-quality, durable products, and we’re confident the washer will continue to serve your needs well for many years to come. Enjoy!
Written by a customer while visiting manufacturer
Customer Rating
3
Ok.
on January 14, 2025
Posted by: Steve445
from Texas
Product is acceptable, simple, easy to use. I didn't need anything complicated.
Response from manufacturerBy Adrian, GE_Appliances, January 23, 2025
We are excited that you are enjoying your new washer and its ease of use. We are confident that this unit will serve you well for many years to come. Happy cleaning!
Written by a customer while visiting manufacturer
Customer Rating
3
Definitely Not Built Like the Older Machines!
on January 14, 2025
Posted by: sherryc246
from West Georgia, Georgia
Definitely not built like my legacy 20 year old, fully mechanical Kenmore Elite! Still trying to figure out how to get more water in some of my loads. Don't understand why you offer a 4.0 cubic feet basket. If I load it up, I don't get enough water to cover most of the laundry!
No, I would not recommend this to a friend.
Response from manufacturerBy Adrian, GE_Appliances, January 23, 2025
Over the years, the amount of allowable water usage has been reduced. With Washers using less water and energy, you will no longer see a wash basket full of water. Most Washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. We recommend utilizing the Deep Rinse feature to add additional water to your wash cycle when using fabric softener. You can view additional information for this feature on page 13 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--KwZy14Zw--/o60hz6zrissnlkutq8qc.pdf?_ga=2.202045457.1071644856.1737388151-507723860.1707936747
https://products-salsify.geappliances.com/image/upload/s--KwZy14Zw--/o60hz6zrissnlkutq8qc.pdf?_ga=2.202045457.1071644856.1737388151-507723860.1707936747
Written by a customer while visiting manufacturer