Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
4
Large capacity
on June 17, 2026
Posted by: Cabingirl
from Hackensack, Minn
I like the large capacity. The only negative is it's a bit noisy. Mine is in the basement at my cabin so it's fine. I really like it. Everything comes out clean and fresh.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Not a good product at all
on June 16, 2026
Posted by: Bonnie987
from Dallas Tx
Just received this washer it makes loud noise and I am not happy with it
No, I would not recommend this to a friend.
Response from manufacturerBy Diego, GE_Appliances, June 17, 2026
We want to help you with the sound level of washer. We recommend making sure you are loading your items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. This will make sure that the unit stays in balance. You can find additional information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110
If the issue persists after troubleshooting, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
If the issue persists after troubleshooting, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting manufacturer
Customer Rating
1
product less than a year old
on June 14, 2026
Posted by: welter
from ohio
6/14/2026-----product is less than a year old and isn't working---it won't start
No, I would not recommend this to a friend.
Response from manufacturerBy Diego, GE_Appliances, June 17, 2026
We want to help you with your washer not starting. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting manufacturer
Customer Rating
2
Not advance to purchase this brand.
on June 13, 2026
Posted by: Camps59
from Florida
It has a noises plus when spinning it always off balances. Every cycle you have to adjust clothes.
Response from manufacturerBy Diego, GE_Appliances, June 17, 2026
We want to help you with the sound level and balance of washer. We recommend making sure you are loading your items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. This will make sure that the unit stays in balance. You can find additional information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110
If the issue persists after troubleshooting, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
If the issue persists after troubleshooting, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting manufacturer
Customer Rating
5
Wonderful
on June 12, 2026
Posted by: 1and only Patsy
from Upper dauphin
I love it. My old one was very, it broke down and was offered this one. I am very happy with it.its so quite, I don't know it's running.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Plain, but works
on June 12, 2026
Posted by: AdaS
from Sunrise Beach, Mo
We bought this for our lake house, so got the basic model as it is not used on a weekly basis. Other reviews mentioned the loud noise the machine makes. I thought- “just close the laundry room door!”. Nope, doesn’t help, it is still loud. There is no notification sound that the cycle has ended. Despite these annoyances, the washer seems to do a good job of cleaning our laundry (mostly sheets and towels).
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
1
Needlessly complicated, fails to achieve Washing
on June 12, 2026
Posted by: Libertyblacksmith
from Cheyenne Wyoming
Bought this less than a month ago and struggled with it since then until last night when it flat out wouldn't do anything but flash lights at me. The water level was insufficent, even on the 'Max' setting so I would need to add buckets of water. The agitator doesn't agitate, it merely gently swishes back and forth. There apparently is no Rinse cycle unless you press Deep Rinse and then it does rinse. Spin cycle is absurd, spins for 20 minutes unless I stop it.I don't get me clothes dirty except on the weekends, it didn't was them properly. Had repairman from the store I bought it and he said it was normal and that's they way they all are. He never bothered to read the fault codes. Wrote a real letter to GE consumer Affairs and have yet to have anyone reach out to me. I have been washing clothes, buying washer for 50 years and have never experienced anything so frustrating. Have been things to do with my life than go to Small Claims Court but guess that's my next step. Whoever designed this piece of junk is a moron, and anyone at GE who thinks I can be ignored is sadly mistaken. My brother-in-law, who graduated Law School at Marquette always told me I was a better lawyer than he ever was. But he went straight and drove truck most of his life.
No, I would not recommend this to a friend.
Response from manufacturerBy Diego, GE_Appliances, June 17, 2026
We want to help you with your washer getting error codes. We are going to reach out via email to gather more information, please reply at your earliest convenience.
Written by a customer while visiting manufacturer
Customer Rating
5
Great washer
on June 11, 2026
Posted by: Heddy75
I love this washer. It holds a lot of clothes and works really well
Written by a customer while visiting manufacturer