Customer reviews from geappliances.com
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.5
(208 Reviews)
Rating breakdown 208 reviews
5 Stars
155
4 Stars
26
3 Stars
9
2 Stars
5
1 Star
13
90%of customers recommend this product.
(
139 out of
155)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
3
Clothes wound up. Dry spots
on August 25, 2025
Posted by: TPL01
from Iowa
[This review was collected as part of a promotion.] Quiet. Clothes are getting wound up. There appear to be dry spots on some clothes. They allude to this in the instructions.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sydney, GE_Appliances, August 27, 2025
Proper loading and sorting are extremely important to ensure optimum wash performance and to prevent tangling. We're happy to help with this. We recommend that items are loaded loosely and evenly in the tub around the agitator, and avoid overloading the unit for the best wash performance. While the 'Auto' water level is best for most loads and general washing, you can manually select the water level for specialty items if desired where you want to ensure a larger water level is applied. However, this is a high-efficiency washing machine. This system requires less water overall while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal operation. You can find images depicting the water level versus the clothes level on page 15 of the manual here: https://products-salsify.geappliances.com/image/upload/s--KwZy14Zw--/o60hz6zrissnlkutq8qc.pdf
You can find further information on how to prevent tangling here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
You can find further information on how to prevent tangling here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer!
on August 24, 2025
Posted by: Yakr
from Anchorage, AK
I really like my new washer! Great capacity, simple button and dials system that is easy to understand, actual buttons that push easily, Gets the clothes nice and clean. I like the soak feature on the "whites" cycle.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Drum rusted within 3 months
on August 24, 2025
Posted by: Emily O
I have only had this washer for roughly about 3.5 months. The inside of my washer drum has started to rest the entire way around. I do not use bleach, I don't use fabric softener. I just use plain old detergent and laundry beads. Today remove my laundry and noticed dark shadows and, got a video of rust spots the entire way around my water drum. This didn't not happen with my old washer at all, I haven't even had half a year.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, August 27, 2025
We are glad to assist with the drum of your washer. We see that a service appointment has been scheduled and we are confident the issue will be resolved by a Bodewell technician.
Written by a customer while visiting geappliances.com
Customer Rating
3
Bought with desperation
on August 19, 2025
Posted by: Henyou56
from Valley Nebraska
I bought with desperation. Its a very loud machine. The controls are weird and when trying to wash on delicate the water is blistering hot even when set on cold. That sucks. Washes good otherwise and clothes get clean but would be nice to have all functions
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, August 25, 2025
We are more than happy to provide guidance with this washer. We strongly advise checking your water inlet valves to ensure they are properly connected, as it is not normal for blistering hot water to enter the tub when the cold option is selected. If your valves are properly connected, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
I like the Green lights.
on August 19, 2025
Posted by: mikenancy
The washer did a fantastic cleaning of my soiled clothes.
Written by a customer while visiting geappliances.com
Customer Rating
5
very simple settings
on August 17, 2025
Posted by: MandiJo
from Blairsville,Pa
very pleased with the ease of operation and very quiet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Difficult to register
on August 13, 2025
Posted by: Mister Whittle
I am very disappointed with the difficulty of registering my new ge appliance online.
Response from geappliances.comBy Diego, GE_Appliances, August 18, 2025
Thank you for your review. We see that you successfully registered your washer with us. If needed in the future, we recommend visiting the following article to register your appliance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16851
Written by a customer while visiting geappliances.com
Customer Rating
5
I'am happy with this washer.
on August 8, 2025
Posted by: Chasqui177
Great, simple, quiet clothes washer. It is easy to install. For my four-member family, it is the right capacity. I recommend this product to those who start a life away from home.
Written by a customer while visiting geappliances.com