Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,204 Reviews)
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product.
(
436 out of
505)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Sturdy washer
on July 25, 2025
Posted by: Dbflyers69
from Maple Shade NJ
Another Great Hotpoint Product. Handles are casual clothes, and my son’s Work clothes.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good washing machine
on July 25, 2025
Posted by: Louisiana Gal
from Louisiana
I have had this washing machine just a couple of months... Pros. It gets my laundry really clean and doesn't take long. Cons. It can get to shaking on smaller loads, even if it's balanced
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Hotpoint washer
on July 25, 2025
Posted by: Jose82
from Bronx New York
I brought this washer 2 months ago so far is doing Great job
Written by a customer while visiting manufacturer
Customer Rating
5
Great features great price!
on July 24, 2025
Posted by: RoseyT
Thought I was taking a chance because it doesn't have a lot of bells and whistles. But so happy with it, an excellent purchase. It has all the options I need and then some. It helps to read the manual, there's a lot more to this machine than the knobs may lead you to think. I find the quick wash agitating is loud, normal is next, the bulky and delicates are very quiet. Does a great job washing the clothes and has a generous capacity. The cycle times vary depending on the settings but so far all are reasonable.
Written by a customer while visiting manufacturer
Customer Rating
1
Like the features that’s all
on July 23, 2025
Posted by: Barr214
from Nesmith SC
This washer is not working how it’s supposed to work. I turned knob to cold water and hot water comes out. I call the company and they say someone would contact me and I haven’t heard nothing since. I’m not satisfied at all with this product
No, I would not recommend this to a friend.
Response from manufacturerBy Diego, Hotpoint_Appliances, August 5, 2025
We want to help you with your washer's water temperature. It is normal to see cold water when selecting a hot temperature. This is because the unit senses the water temperature and optimizes it for the best results. Cold water is added periodically even when "Hot" is selected.
If your unit only dispenses cold water when selecting "Hot," you can find additional troubleshooting information on page 24 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--KwZy14Zw--/o60hz6zrissnlkutq8qc.pdf
If the issue persists after completing the troubleshooting steps, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your unit only dispenses cold water when selecting "Hot," you can find additional troubleshooting information on page 24 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--KwZy14Zw--/o60hz6zrissnlkutq8qc.pdf
If the issue persists after completing the troubleshooting steps, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
Great feature, you can choose water for load size.
on July 23, 2025
Posted by: Tweety1
Bought this 5 days ago, old washer broke down, load of laundry takes less 30 minutes! Hurray! Old washer one hour.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Not a happy customer
on July 23, 2025
Posted by: Rob575
from New Mexico
Less than a month old and already had to call in for repairs. The drum wouldn't spin. Been waiting on a part for over a week now.
No, I would not recommend this to a friend.
Response from manufacturerBy Diego, Hotpoint_Appliances, August 1, 2025
We’re sorry to hear about your experience, and we’d like to help. We recommend continuing to work with your servicer toward a resolution. If the issue persists, please contact our Bodewell team at 833-426-3393.
Written by a customer while visiting manufacturer
Customer Rating
5
Has a extra big tub.
on July 22, 2025
Posted by: Rachellynn
from W
Bought this a month ago, when my old one crashed. So far I love it uses less water and does a great job.
I would recommend this to a friend!
Written by a customer while visiting manufacturer