Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4 out of 5
4.4
(1,204 Reviews)
Open Ratings Snapshot
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product. 
(
436 out of 505
)
Best Buy Privacy Policy
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5 out of 5
5
Great unit
on August 2, 2025
Posted by: JP99
I’ve had this unit for two weeks, it has been working great!! It spins the clothes almost dry. I’ve washed linens, bathroom rugs and regular loads without any issues. Very happy with this unit!!
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
good features
on August 2, 2025
Posted by: castleman
so far all good, everything seems to be going well
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Hotpoint washer
on August 2, 2025
Posted by: JB482
Real nice quality build and powerful. Should last for years
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
basic good quality washer
on August 1, 2025
Posted by: golf1957
from ny
just what we were looking for, a basic washer that you can adjust water level
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Great Deal
on July 31, 2025
Posted by: Tcarroll96
from Greenwood, SC
Very happy with my purchase. I replaced a set I paid triple the price for 10 years ago. I am very very happy with purchase.
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Great washer!
on July 31, 2025
Posted by: Focus1941
I bought this a couple of weeks ago, and it's vern nice.
Written by a customer while visiting manufacturer
Customer Rating
1 out of 5
1
you buy cheap, you get cheap
on July 31, 2025
Posted by: upset owner
I did not get the proper manual. I had to print it off myselt.
The normal cycle spins for 25 minutes. thats way too long.
Every load is out of balance.
Also the load size is the same no matter what cycle you choose.
You buy cheap, you get cheap!
Response from manufacturerBy Adrian, GE_Appliances, August 7, 2025
As part of our ongoing effort to be better ambassadors of the environment, we no longer offer printed literature such as Owner’s Manuals. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided you. You can always access the latest version of literature for your model by searching for your model number on our Hotpoint website.

It is also not abnormal for the spin cycle to last for 25 minutes depending on the cycle selected. We advise viewing the loading instructions on page 15 of the Owner's Manual at the link below, as loading has a direct effect on the balancing of the wash load.

https://products-salsify.geappliances.com/image/upload/s--KwZy14Zw--/o60hz6zrissnlkutq8qc.pdf
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Simple
on July 30, 2025
Posted by: Jess88
I bought this washer a month ago I am very pleased with my purchase.
Written by a customer while visiting manufacturer
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