Replacing our old washing/dryer was long overdue. This HotPoint washer/dryer were within our price range, do the job nicely, and are simple to operate. While we appreciate those machines with 128 possible combinations of washing and drying, HotPoint is perfect for those of us who just want "wash" and "dry" without too many options.
I've had it for less than 30 days and it started making a very annoying sound. The appliances store came out, ran it through is tests. Came out that the pump was faulty. Part ordered.. Unable to use it. I wish they could just bring me another one but that's not going to happen. I'm stuck with this one hoping when the pump is replaced, all is good.
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, September 3, 2025
We're sorry to hear you're not able to use your washer due to the operation of the pump. We are glad the matter is being resolved. Please continue to work with your retailer.
I’m so happy to have a washer that is better suited for our Florida hard water and I’m thrilled that our new washer works so much faster than our old one.