I am very happy with the washing machine; it has a big tub. It also gives me a great choice of water selections, depending on my need for the load. It is a very good and economical choice.
This 4.0 cu.ft. washer does not have a motor powerful enough to accommodate a large or heavy wash load. For example, one 20"x 32" bath rug cannot be wrung out by the machine cycle. I must remove the rug, place it between heavy towels and walk on it in order to wring it dry enough for the washer to complete the cycle.
Response from manufacturerBy Diego, Hotpoint_Appliances, September 17, 2025
We'd like to give you some information regarding loading for your washer. We recommend not overloading the unit, loosely load your items in the washer basket. For best results, load items around the outside of the basket. You can find additional information in page 26 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
So far it is good - after my last experience with a washer. I am not going to every say really good. My last washer was an expensive GE and lasted only 3 years. Tried to fix it and spent even more trying for NO reason. I was kind of bummed to learn this brand is owned by GE. I received no help from them either.