Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,204 Reviews)
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product.
(
436 out of
505)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Like the wringing. Almost dry feeling when done
on October 11, 2025
Posted by: Beckys
Still having problems understanding how to use the auto selection
Written by a customer while visiting manufacturer
Customer Rating
5
Went right back for another one.
on October 10, 2025
Posted by: Back Again
from New Jersey
It was time to replace my 10 year old Hotpoint washer and I went to the store and ordered the same one, only updated forward 10 years. Simple quality and reliability.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Best product purchase over all!
on October 10, 2025
Posted by: Lacie
I bought the washer from farmers home furniture and it looks absolutely stunning! Definitely a keeper!
Written by a customer while visiting manufacturer
Customer Rating
5
Love the simplicity w/ minimal electronics to quit
on October 10, 2025
Posted by: AmyH
from Oklahoma
Bought machine about 3 weeks ago, seems to be working as it should. Very happy so far!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Quiet
on October 9, 2025
Posted by: Suebob
I love it the spin is awesome. It’s quiet and very efficie
Written by a customer while visiting manufacturer
Customer Rating
4
Great washer
on October 8, 2025
Posted by: TCK12
from Ga
Love the washer! Its very simple and easy to use. My only complaint is its very noisy! My husband even noticed. But, it doesn't really bother us just can't wash late at night or during a nap, lol
Written by a customer while visiting manufacturer
Customer Rating
5
Love my purchase
on October 8, 2025
Posted by: EveeRose
from Bronx, New York
I can't say anything better than , I love my washer...
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
No!!! Horrible horrible washer
on October 7, 2025
Posted by: Gfisher
If I could give this product 0 stars I would.
Piece of junk. You are not able to just soak something—it has to run through an entire cycle. You can’t stop it once it starts. You can’t just spin. If off balance it will stop and it has to go through entire cycle again. You can’t wash blankets or a heavy load of towels. There is so much wrong with
Piece of junk. You are not able to just soak something—it has to run through an entire cycle. You can’t stop it once it starts. You can’t just spin. If off balance it will stop and it has to go through entire cycle again. You can’t wash blankets or a heavy load of towels. There is so much wrong with
Response from manufacturerBy Sarah, Hotpoint, October 8, 2025
We appreciate you sharing your feedback, and we want to assist with any issue you're having with your washer. If you need to cancel the cycle once it starts, you can do so by holding down the Start button for 3 seconds. The lid may temporarily be locked during sensing and spin portions of the cycle; in that case the lid will unlock after those portions.
This model has a Drain & Spin cycle you can use if needed. To help with the appliance going out-of-balance, we recommend ensuring the washer is leveled (the leveling legs can be adjusted if needed) and items are loaded loosely and evenly around the outside of the basket.
Troubleshooting tips for your model are available starting on page 24 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf
If you aren't able to solve your issues with troubleshooting and think service may be needed, our service team Bodewell can be reached at 833-426-3393. They are available Monday - Friday, 8AM - 8PM ET. Service can also be scheduled online at this link: https://www.hotpoint.com/appliance-support/. A technician would be glad to examine the washer.
This model has a Drain & Spin cycle you can use if needed. To help with the appliance going out-of-balance, we recommend ensuring the washer is leveled (the leveling legs can be adjusted if needed) and items are loaded loosely and evenly around the outside of the basket.
Troubleshooting tips for your model are available starting on page 24 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf
If you aren't able to solve your issues with troubleshooting and think service may be needed, our service team Bodewell can be reached at 833-426-3393. They are available Monday - Friday, 8AM - 8PM ET. Service can also be scheduled online at this link: https://www.hotpoint.com/appliance-support/. A technician would be glad to examine the washer.
Written by a customer while visiting manufacturer