Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,204 Reviews)
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product.
(
436 out of
505)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
1
Never Made it Through One Cycle
on December 5, 2025
Posted by: Edward789
from Hillsboro, Illinois
We bought this unit because it has almost no features. Unfortunately, it didn't even complete one cycle before the pump quit. Can random failure happen to any product? Sure, but they rarely get good reviews.
No, I would not recommend this to a friend.
Response from manufacturerBy Sarah, Hotpoint, December 11, 2025
We'd like to assist with this issue with the pump on your new washer. Is water not draining properly? If so, we recommend making sure the drain hose isn't kinked. This is further discussed on page 24 of your manual, linked here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf. General troubleshooting is also available starting on that page.
After reviewing our system, we see you've been in contact with a member of our team to set up a service appointment. If troubleshooting doesn't help, we're confident a technician will be able to assist during your upcoming appointment.
After reviewing our system, we see you've been in contact with a member of our team to set up a service appointment. If troubleshooting doesn't help, we're confident a technician will be able to assist during your upcoming appointment.
Written by a customer while visiting manufacturer
Customer Rating
5
Nice!
on December 5, 2025
Posted by: Lisa3
Drum is bigger than I thought. Spin cycle goes a long time. Makes for shorter dry time.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Hotpoint Washer
on December 5, 2025
Posted by: Michael H
from Tulsa, Oklahoma
Working pretty well so far. Purchased earlier this week. I like that she can easily adjust the water levels and open the lid with the water still running, I could not do that on my old Maytag model. So far it seems to be getting the clothes cleaner than my previous Maytag.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Love all
on December 4, 2025
Posted by: Gma1
I am happy. Has a bigger tub then our last washer.
Written by a customer while visiting manufacturer
Customer Rating
5
Old School Simple Washer/Dryer
on December 3, 2025
Posted by: TONY M
from Raleigh, NC
Fantastic workhorse units that are old school simple machines that get the job done. Gifted a set to my daughter for her new place and got a second set for my new place. Easy to operate, no gadgets, and a great price. Get them if you want a washer dryer that just work.
Written by a customer while visiting manufacturer
Customer Rating
5
Good quality for the price
on December 3, 2025
Posted by: Moocows
from Atizona
So far good a good machine this is my first Hotpoint product
Written by a customer while visiting manufacturer
Customer Rating
5
One Great Washing Machine...
on December 2, 2025
Posted by: FreakinRican
from Middletown, N.Y.
This washing machine is the best one we've brought in the last 10 years.
Written by a customer while visiting manufacturer
Customer Rating
5
Washer
on December 1, 2025
Posted by: Tommatt
Very happy with the washer, have no complaints yet
Written by a customer while visiting manufacturer