Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,204 Reviews)
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product.
(
436 out of
505)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
A real washer in a small space
on December 28, 2025
Posted by: Benson25
I needed something to fit down narrow basement stairs. This is 1000 times better than the portable machine I had before. Roomy tub, fast wash cycle. Clothes come out a bit wrinkled--I'm going to experiment with water levels.
Written by a customer while visiting manufacturer
Customer Rating
5
Great washer
on December 28, 2025
Posted by: TLM17
from Ohio
We got the washer 12/27/2025 and it has beenn a while since we had a new washer and so far so good, it works fine. The only small issue I have is that I wish it had a buzz or something when the cycle is done.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Bad balancing.
on December 27, 2025
Posted by: Scramr
from Pennsylvania
I bought the washer about 2 months ago and it will not spin out my clothes. I have to watch it all the time and keep moving the clothes around to get them to spin out.
No, I would not recommend this to a friend.
Response from manufacturerBy Julia, Hotpoint, January 6, 2026
We're sorry to hear you're having an issue with your load becoming unbalanced. To avoid this, we recommend ensuring the load is properly balanced prior to starting the cycle, and the load is properly sorted with like items. For more information on proper loading for this model, please see page 15 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf. If the problem persists and you feel as though this is not normal operation, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
Great appliance
on December 25, 2025
Posted by: Yahbride
from Texas
This is exactly what my hubby and I wanted. No microchips and electric gadgets that can go defunct without notice. Simple, big knobs that even children can understand and use are up our alley. Thanks for making this.
Written by a customer while visiting manufacturer
Customer Rating
5
Hotpoint washer
on December 25, 2025
Posted by: Willie Jr
I bought this in October and at first I thought it was defective but I found out that is how it works
Written by a customer while visiting manufacturer
Customer Rating
5
Excellent product
on December 23, 2025
Posted by: Tmcd
from Virginia
Got it installed a week ago it has been perfect. Simple to use and does what I need it to do!
Written by a customer while visiting manufacturer
Customer Rating
5
Sturdy machine !
on December 22, 2025
Posted by: Wash it good
from Kauai HI
Purchased a month ago to replace an aging washer-- so happy with this machine. Quiet, strong, sturdy & efficient.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Back to simple
on December 22, 2025
Posted by: bluelou1
Nice and Simple. Works great. Replaced a full featured washer. We never used all the features.
Written by a customer while visiting manufacturer