I needed something to fit down narrow basement stairs. This is 1000 times better than the portable machine I had before. Roomy tub, fast wash cycle. Clothes come out a bit wrinkled--I'm going to experiment with water levels.
We got the washer 12/27/2025 and it has beenn a while since we had a new washer and so far so good, it works fine. The only small issue I have is that I wish it had a buzz or something when the cycle is done.
I bought the washer about 2 months ago and it will not spin out my clothes. I have to watch it all the time and keep moving the clothes around to get them to spin out.
No, I would not recommend this to a friend.
Response from manufacturerBy Julia, Hotpoint, January 6, 2026
We're sorry to hear you're having an issue with your load becoming unbalanced. To avoid this, we recommend ensuring the load is properly balanced prior to starting the cycle, and the load is properly sorted with like items. For more information on proper loading for this model, please see page 15 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf. If the problem persists and you feel as though this is not normal operation, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
This is exactly what my hubby and I wanted. No microchips and electric gadgets that can go defunct without notice. Simple, big knobs that even children can understand and use are up our alley. Thanks for making this.