Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,204 Reviews)
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product.
(
436 out of
505)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Great looking machine
on February 17, 2026
Posted by: kannykaydee
from Kemp Texas
Easy to self install. Working great on first day. Good purchase so far.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Simple to use
on February 15, 2026
Posted by: RobinSue
large drum size cuts time doing laundry. Can wash my comforter without issues.
Written by a customer while visiting manufacturer
Customer Rating
4
Good product
on February 13, 2026
Posted by: Cardinal
I would like better operating information on the different settings, one setting the spin cycle lasted for at least 30 minutes, this was on the 3rd washing
Written by a customer while visiting manufacturer
Customer Rating
4
So far so good
on February 13, 2026
Posted by: Elle06
from Clearwater fl
So far the washing machine is doing a good job , the only issue is spin cycle is noisy
Its 1 month so I'm hoping it stays uneventful!
Its 1 month so I'm hoping it stays uneventful!
I would recommend this to a friend!
Response from manufacturerBy Sarah, Hotpoint_Appliances, April 3, 2026
We're happy to hear the washer is working well for you! We'd like to provide information about your washer, and address the issue you're having with sound.
We recommend ensuring the washer is leveled; the leveling legs can be adjusted if needed. This will help the washer stay balanced, reducing any extra vibration that may be adding to the sound level. We have information about what sounds you may hear on page 27 of the manual; that's linked here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf.
We also have articles about what sounds you may hear, linked below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
Among the other great features this washer has, we really love the automatic bleach and fabric dispensers that eliminate the need to add bleach and softeners mid-cycle. We're confident this washer will serve your needs well for a long time to come - enjoy!
We recommend ensuring the washer is leveled; the leveling legs can be adjusted if needed. This will help the washer stay balanced, reducing any extra vibration that may be adding to the sound level. We have information about what sounds you may hear on page 27 of the manual; that's linked here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf.
We also have articles about what sounds you may hear, linked below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
Among the other great features this washer has, we really love the automatic bleach and fabric dispensers that eliminate the need to add bleach and softeners mid-cycle. We're confident this washer will serve your needs well for a long time to come - enjoy!
Written by a customer while visiting manufacturer
Customer Rating
5
Great features
on February 12, 2026
Posted by: Loving it
I bought this washer and it washes my laundry so well. It also doesn’t take a long time and the tub is much bigger than my other one.
Response from manufacturerBy Sarah, Hotpoint_Appliances, April 3, 2026
We love this washer, and we're glad to hear the model is working well for you and you particularly appreciate the features and the large capacity! Among the other great features, we particularly appreciate the water level control that allows you to manually add up to 26 gallons of water to your washer, or allow the washer to optimize the water level using Auto-Fill, producing excellent cleaning results for every cycle.
We're confident this washer will be taking great care of your fabrics for many years to come. Enjoy!
We're confident this washer will be taking great care of your fabrics for many years to come. Enjoy!
Written by a customer while visiting manufacturer
Customer Rating
5
Nice features
on February 12, 2026
Posted by: Elphaba
from Paw Paw ,MI
I heard Hotpoint is a good brand. Glad I bought one !
Love it ..
Love it ..
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great basic machine.
on February 9, 2026
Posted by: LGriffiths
from Spencer, WV
Bought this a few weeks ago and am loving it. Easy to use and works well. I don't need any bells and whistles so this machine is perfect.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Get what you pay for
on February 9, 2026
Posted by: washer54981
from wisconsin
I bought this model as it was in my price range and I do not care about fancy features. The salesman told me "you get what you pay for" which I thought was rude, but , he was right. Guess I should have asked him why they would sell a product they think is junky. The system glitches, needs to be reset, lights work when they want to, there is no feature to pause the washer, and the list goes on. I would call since I did register for the warranty, but it really does seem it is just a low end product.
No, I would not recommend this to a friend.
Response from manufacturerBy Vikki, Haier_Appliances, February 11, 2026
To pause the wash cycle press the Start pad one time. Press Start again to complete the cycle. It's not unusual to need to reset a product from time to time. If you're finding the need to do this often, we recommend service. Please contact our GE Appliances service team - Bodewell at 1-833-426-3393 to schedule an appointment to have your washer evaluated and repaired as needed. You can also schedule online: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer