Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,204 Reviews)
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product.
(
436 out of
505)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Simple for a guy to understand operation.
on February 22, 2026
Posted by: kirk56
from MISSOURI
This machine quiet beyond belief! Simple to install and level. Time will tell but initially impressed!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
CLEAN CLOTHES
on February 22, 2026
Posted by: MA TIL
from CENTRAL LOUISIANA
THE WASHER CLEANS THE CLOTHES, BUT WE HAVE ISSUES WITH THE WATER LEVEL CONTROLS AND AT TIMES THE SPIN CYCLE. WE HAVE THE LEAVE THE WATER LEVEL CONTROL ON THE MAX LEVEL TO GET SUFFICIENT WATER FOR A CYCLE.
Response from manufacturerBy Dianna, Haier, February 24, 2026
We would like to help and provide some guidance. The Department of Energy (DOE) sets standards for Washer water usage. Over the years, the amount of allowable water usage has been reduced. With Washers using less water and energy, you will no longer see a wash basket full of water. Most Washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. However, your model unit does allow you to manually add up to 26 gallons of water to your washer. More information about this can be found in your manual on page 8 at the link- https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf.
Written by a customer while visiting manufacturer
Customer Rating
1
Hotpoint
on February 21, 2026
Posted by: Anonymous
from Rocky Face Georgia
Just installed new machine and started a cycle of laundry and it load doesn't sound right
Response from manufacturerBy Adrian, GE_Appliances, February 24, 2026
We are happy to assist you with your new washer. We have provided normal operating sounds for this appliance on page 27 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf
If you are experiencing a sound not listed, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If you are experiencing a sound not listed, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
Excellent washer for the price
on February 20, 2026
Posted by: 1246816
from 78230
We bought this about a month ago. We found on the auto setting it washed beautifully with an HE detergent and its spin cycle left clothes pretty dry
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Happily surprised
on February 18, 2026
Posted by: Hotpoint does it
from England Arkansas
So far I'm very satisfied with my new washer but I'm a little concerned that when I put bleach in the dispenser I saw leakage from the washer. Hopefully, this won't be a constant problem. Other than that it's doing everything i need it to do.
Written by a customer while visiting manufacturer
Customer Rating
4
Hot point
on February 18, 2026
Posted by: Trish60
from Guy Arkansas
I just bought this product, first time with a hot point washer.
Written by a customer while visiting manufacturer
Customer Rating
4
Great product great price
on February 18, 2026
Posted by: Crys43
from Georgia USA
Great product for the price. Would give 5 stars except for the staring process. There are times when just pressing start is not enough. I have to press start twice, once to light up the instrument panel and a second time to start it. This us only happened when I am doing my loads back to back. Which is quite frequent when you wash for 5 ever day lol.
I would recommend this to a friend!
Response from manufacturerBy Sarah, Hotpoint_Appliances, April 3, 2026
We're big fans of this washer, and we're glad to hear you're overall happy with the appliance! Among the other great features, we particularly like the status notification that allows you to effortlessly monitor your wash cycle using the notification display that lights to indicate what part of the cycle is ongoing.
Generally, pressing Start/Pause once will begin the cycle. More information about starting the washer is available on page 8 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf. We recommend disconnecting the washer from power for a couple of minutes before reconnecting, to reset it; this can often solve an issue.
If you continue to have this issue and think the washer isn't operating as designed, our Bodewell service team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service. A technician would be glad to examine the washer, if necessary.
Generally, pressing Start/Pause once will begin the cycle. More information about starting the washer is available on page 8 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf. We recommend disconnecting the washer from power for a couple of minutes before reconnecting, to reset it; this can often solve an issue.
If you continue to have this issue and think the washer isn't operating as designed, our Bodewell service team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service. A technician would be glad to examine the washer, if necessary.
Written by a customer while visiting manufacturer
Customer Rating
5
Love the features
on February 18, 2026
Posted by: Angelhasitall
from Alabama
I just purchased this product. So far it works great.
I would recommend this to a friend!
Written by a customer while visiting manufacturer