Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
5
Great basic machine.
on February 9, 2026
Posted by: LGriffiths
from Spencer, WV
Bought this a few weeks ago and am loving it. Easy to use and works well. I don't need any bells and whistles so this machine is perfect.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Get what you pay for
on February 9, 2026
Posted by: washer54981
from wisconsin
I bought this model as it was in my price range and I do not care about fancy features. The salesman told me "you get what you pay for" which I thought was rude, but , he was right. Guess I should have asked him why they would sell a product they think is junky. The system glitches, needs to be reset, lights work when they want to, there is no feature to pause the washer, and the list goes on. I would call since I did register for the warranty, but it really does seem it is just a low end product.
No, I would not recommend this to a friend.
Response from manufacturerBy Vikki, Haier_Appliances, February 11, 2026
To pause the wash cycle press the Start pad one time. Press Start again to complete the cycle. It's not unusual to need to reset a product from time to time. If you're finding the need to do this often, we recommend service. Please contact our GE Appliances service team - Bodewell at 1-833-426-3393 to schedule an appointment to have your washer evaluated and repaired as needed. You can also schedule online: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
Reasonable choice
on February 6, 2026
Posted by: Shazam
I am very satisfied with the products I purchased.
Written by a customer while visiting manufacturer
Customer Rating
5
Easy to use. Easy to work with.
on February 5, 2026
Posted by: Woyster
from Wisconsin
Our wash machine just died. Had to purchase a new one. So glad we purchased the one we did. Excellent to work with. So easy.
Written by a customer while visiting manufacturer
Customer Rating
3
Good feathers
on February 4, 2026
Posted by: NA123
The washer is ok but my problem is with the amount of water that comes into washer. I tried AUTO and MAX settings for large loads and I have to reduce amount of clothing and still doesn't get enough water.
Response from manufacturerBy Don, Haier_Appliances, February 5, 2026
This washer is a high-efficiency washing machine with a system that requires less water while providing effective cleaning action. You can click here for additional information on selecting the proper water level: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17041
Written by a customer while visiting manufacturer
Customer Rating
5
Easy to use
on February 3, 2026
Posted by: Dee57
from Texas
Finally figured it all out and I’m happy with the result
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good washer for the money
on February 3, 2026
Posted by: Keeps laundry caught up
from Nj
Very happy with my new washer about 1 month so far , but even with large load it’s about 1/2 full of water
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
larger tub!
on February 2, 2026
Posted by: Mabry
from TN, Tazewell
Bigger tub than the old one. I gave up my old one bought in the 1970s !! WE were connected. 2 boys in sports etc.
Great products...!
Great products...!
I would recommend this to a friend!
Response from manufacturerBy Sarah, Hotpoint_Appliances, April 3, 2026
We love the large capacity this model offers, and we're glad to hear you appreciate the capacity and are happy with your washer! Another feature we really love is the automatic bleach and softener dispensers that eliminate the need to add bleach and softeners in the middle of the cycle.
We know this washer will be taking excellent care of your fabrics for many years to come, just as your old one did! We're always happy to help if you ever have any questions or issues in the future.
We know this washer will be taking excellent care of your fabrics for many years to come, just as your old one did! We're always happy to help if you ever have any questions or issues in the future.
Written by a customer while visiting manufacturer