Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,204 Reviews)
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product.
(
436 out of
505)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
1
Out of balance
on March 21, 2026
Posted by: Brown59
Every wash, the washer shakes out of balance. My old washer never did this. Dissatisfied
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, March 24, 2026
We'd like to lend a hand with your washer getting off balance. Firstly, let's make sure the washer is level. To do this, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. You may also need to stop the machine and redistribute the load when it gets off balance.
Check out the following article for more troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If the issue persists, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Check out the following article for more troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If the issue persists, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting manufacturer
Customer Rating
5
Great washer
on March 21, 2026
Posted by: Margie31556
from Georgia
I highly recommend this washer. It cleans and rinses really well and is affordable. You can choose the settings for wash type and temp. I am extremely pleased with its performance.
Written by a customer while visiting manufacturer
Customer Rating
5
easy features
on March 19, 2026
Posted by: boom baby
from atchison, ks
bought this a couple weeks ago and is so easy and simple to use! would definitely recommend this washer for others
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great
on March 16, 2026
Posted by: Gozimake
I bought this product in August 2024, and it is still working perfectly.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Decent machine BUT LOUD
on March 15, 2026
Posted by: RACuser479
from Van Buren, AR
I bought this at the beginning of Feb so a month ago, and it washes but it's SOOO loud. I live in a manufactured home so the walls are thin. Its buzzed startles me constantly!
I would recommend this to a friend!
Response from manufacturerBy Dianna, Haier, March 18, 2026
The end-of-cycle sound on your washer cannot have the volume reduced or disabled. We will pass your feedback on this signal along to our product team for review.
In the manual on page 27 at the link- https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf, are the normal sounds that you will hear coming from your washer unit. If you find the sound are not normal coming from your washer, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
In the manual on page 27 at the link- https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf, are the normal sounds that you will hear coming from your washer unit. If you find the sound are not normal coming from your washer, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting manufacturer
Customer Rating
5
Love the simplicity
on March 13, 2026
Posted by: Dave1
from Wa
Great combo, both machines work great. Didn't want anything too complicated
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good machine
on March 11, 2026
Posted by: Tatersalad723
from Chandler, IN
I've had it for a week now and so far it's been a great washer! Makes a funny sound when it's washing but it's doing a good job! It has a lot of good features on it more than my last one which was 25 years old!
I would recommend this to a friend!
Response from manufacturerBy Don, Haier_Appliances, April 2, 2026
One of the features that makes this washer great is Cold Plus! When selected, Cold Plus adjusts the wash action to achieve a great clean on any wash cycle while saving up to 90% on energy costs. We'd like to provide some information on your new washer's sounds. Newer washers use newer technology so the sounds may be different from your prior washer. You can find a description for your washer's sounds on pg. 27 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf.
Written by a customer while visiting manufacturer
Customer Rating
4
GOOD WASHER
on March 10, 2026
Posted by: Steel Magnolia
from Talihina, OK 74571
I've enjoyed a year of good service from this washer.
However, it's quite loud while operating and SOME loads produce a high pitched tone while spinning. No serious problems, I never overload it.
However, it's quite loud while operating and SOME loads produce a high pitched tone while spinning. No serious problems, I never overload it.
I would recommend this to a friend!
Response from manufacturerBy Don, Haier_Appliances, April 2, 2026
It's no surprise that you're enjoying the cleaning performance from this model! This large capacity washer can easily handle 15 lbs. of laundry which saves you time on laundry day. We’d like to assist with your washer’s sound level. It’s extremely important that the washer is properly leveled and all 4 leveling legs are firmly on an even floor space. This will help to ensure a quieter operation. You can find instructions on leveling and additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110.
Written by a customer while visiting manufacturer