Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
3
Adequate not great
on February 25, 2026
Posted by: JFEM
It’s OK, it feels a bit flimsy. And one cannot use any mode except auto without it rumbling and shaking.
Response from manufacturerBy Tierra, Hotpoint_Appliances, February 26, 2026
We'd like to assist with your new washer shaking and getting off balance. Firstly, let's start by making sure the washer is level and sitting on a nice solid floor. To level, you will need to adjust the leveling legs by rotating the individual leg in the proper direction for up or down. Check to see if all shipping material has been removed. When the unit gets off balance, it helps to pause the cycle, rearrange the load, and restart it. Please refer to the following article for more troubleshooting here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If the washer continues to shake and get off balance, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If the washer continues to shake and get off balance, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting manufacturer
Customer Rating
4
We shall see
on February 24, 2026
Posted by: Julie56
I picked this washing machine because it is not a smart washer and you can do a load of clothes in under an hour. Just wanted a simple RELIABLE machine.
Written by a customer while visiting manufacturer
Customer Rating
5
Simple for a guy to understand operation.
on February 22, 2026
Posted by: kirk56
from MISSOURI
This machine quiet beyond belief! Simple to install and level. Time will tell but initially impressed!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
CLEAN CLOTHES
on February 22, 2026
Posted by: MA TIL
from CENTRAL LOUISIANA
THE WASHER CLEANS THE CLOTHES, BUT WE HAVE ISSUES WITH THE WATER LEVEL CONTROLS AND AT TIMES THE SPIN CYCLE. WE HAVE THE LEAVE THE WATER LEVEL CONTROL ON THE MAX LEVEL TO GET SUFFICIENT WATER FOR A CYCLE.
Response from manufacturerBy Dianna, Haier, February 24, 2026
We would like to help and provide some guidance. The Department of Energy (DOE) sets standards for Washer water usage. Over the years, the amount of allowable water usage has been reduced. With Washers using less water and energy, you will no longer see a wash basket full of water. Most Washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. However, your model unit does allow you to manually add up to 26 gallons of water to your washer. More information about this can be found in your manual on page 8 at the link- https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf.
Written by a customer while visiting manufacturer
Customer Rating
1
Hotpoint
on February 21, 2026
Posted by: Anonymous
from Rocky Face Georgia
Just installed new machine and started a cycle of laundry and it load doesn't sound right
Response from manufacturerBy Adrian, GE_Appliances, February 24, 2026
We are happy to assist you with your new washer. We have provided normal operating sounds for this appliance on page 27 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf
If you are experiencing a sound not listed, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If you are experiencing a sound not listed, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
Excellent washer for the price
on February 20, 2026
Posted by: 1246816
from 78230
We bought this about a month ago. We found on the auto setting it washed beautifully with an HE detergent and its spin cycle left clothes pretty dry
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Happily surprised
on February 18, 2026
Posted by: Hotpoint does it
from England Arkansas
So far I'm very satisfied with my new washer but I'm a little concerned that when I put bleach in the dispenser I saw leakage from the washer. Hopefully, this won't be a constant problem. Other than that it's doing everything i need it to do.
Written by a customer while visiting manufacturer
Customer Rating
4
Hot point
on February 18, 2026
Posted by: Trish60
from Guy Arkansas
I just bought this product, first time with a hot point washer.
Written by a customer while visiting manufacturer