Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
775
4 Stars
239
3 Stars
62
2 Stars
37
1 Star
69
86%of customers recommend this product.
(
428 out of
495)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
4
VERY PRACTICAL WASHER
on March 3, 2026
Posted by: MA TIL
from CENTRAL LOUISIANA
WASHING IS JUST FINE. WATER SETTING COULD BE BETTER
Response from manufacturerBy Don, Haier_Appliances, April 2, 2026
We love that this washer comes with a stainless steel basket that ensures both your appliance and your clothes are protected from rust, chips, peeling or snags. We'd like to provide some information on the water level control. With the water level control, you can manually add up to 26 gallons of water to your washer, or let the washer optimize with auto-fill for great cleaning results no matter the cycle selected. You can find instructions on using the water level control on pg. 8 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf.
Written by a customer while visiting manufacturer
Customer Rating
4
Washer
on March 1, 2026
Posted by: Noise
Is a good washer. Just wish it was a little quieter.
Response from manufacturerBy Don, Haier_Appliances, April 2, 2026
We love that this washer comes equipped with a powerful heavy-duty agitator! A heavy-duty agitator provides a better turnover for bulky items and a thorough cleaning for larger loads while still offering a gentle touch for delicate items. We’d like to assist with your new washer’s sound level. It’s extremely important that the washer is properly leveled and all 4 leveling legs are firmly on an even floor space. This will help to ensure a quieter operation.
Additionally, it’s important that the tub is loaded evenly, with the weight of the load equally distributed. Unbalanced loads can cause increased vibration, and therefore, cause the washer to move and/or be louder than normal.
Additionally, it’s important that the tub is loaded evenly, with the weight of the load equally distributed. Unbalanced loads can cause increased vibration, and therefore, cause the washer to move and/or be louder than normal.
Written by a customer while visiting manufacturer
Customer Rating
4
Features that it offers is just right for my famil
on February 28, 2026
Posted by: Fast
Is just the right fit for the tight space that it goes in.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
omg
on February 27, 2026
Posted by: kayC
I haven’t even had the washing machine and dryer for a year and already I’ve had the service to dryer once and now the washing machine is not filling up
Response from manufacturerBy Julia, Hotpoint, March 3, 2026
We're sorry to hear you're having an issue with your washer not filling up, as well as any issue with your dryer. Please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting manufacturer
Customer Rating
1
Spin cycle does not stop.
on February 27, 2026
Posted by: HHeellpp
from Palm Desert, CA
I bought this clothes washer in Jan. and the last spin cycle does not stop. I was talking to your support (Eric) and was disconnected. Very frustrating.
No, I would not recommend this to a friend.
Response from manufacturerBy Julia, Hotpoint, March 3, 2026
We see that you've been in contact with our Bodewell service team and are working towards a resolution. We recommend continuing to work with us directly on this.
Written by a customer while visiting manufacturer
Customer Rating
5
Great features
on February 27, 2026
Posted by: The washer
I bought this item almost 2 years ago and I'm very happy with the job it does for me.
Written by a customer while visiting manufacturer
Customer Rating
4
Seems to do a very good job
on February 26, 2026
Posted by: No nickmame
I would have liked to have a users handbook. The spin cycle is very long and I did not know if this was normal. The new machine is very different from my old one and would have liked more info..
Response from manufacturerBy Sarah, Hotpoint_Appliances, April 3, 2026
We're glad to hear the washer is performing well for you! We love this washer, especially the features, like the Deep Rinse option that you can use for some cycles to ensure your garments are free of detergent, fabric softener, etc.
We know how important the manual can be when you're getting used to a new appliance. In order to be good stewards of the environment, we no longer provide physical copies of owner’s manuals. However, we maintain digital copies of all manuals on our website for your access at any time. Some benefits of this practice are that you’ll always know where to find the manual, and that the digital version will include the most up-to-date information. You can view your manual at this link: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf.
We recommend making sure the washer is leveled; this will help the washer stay balanced. The spin cycle may be lengthened if the washer needs to balance itself again, so this may shorten the spin cycle time.
If you think the washer isn't working as designed and service is needed, our Bodewell team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and a technician would be glad to examine the washer.
We know how important the manual can be when you're getting used to a new appliance. In order to be good stewards of the environment, we no longer provide physical copies of owner’s manuals. However, we maintain digital copies of all manuals on our website for your access at any time. Some benefits of this practice are that you’ll always know where to find the manual, and that the digital version will include the most up-to-date information. You can view your manual at this link: https://products-salsify.geappliances.com/image/upload/s--esnlivKk--/o60hz6zrissnlkutq8qc.pdf.
We recommend making sure the washer is leveled; this will help the washer stay balanced. The spin cycle may be lengthened if the washer needs to balance itself again, so this may shorten the spin cycle time.
If you think the washer isn't working as designed and service is needed, our Bodewell team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and a technician would be glad to examine the washer.
Written by a customer while visiting manufacturer
Customer Rating
5
Replacement
on February 25, 2026
Posted by: ReginaK
from Talladega, AL
This was a replacement other machine went out while still under warranty, not the same brand
I would recommend this to a friend!
Written by a customer while visiting manufacturer