Bought this a month ago, already had to call repair in
Response from manufacturerBy Adrian, Monogram_Appliances, March 30, 2026
While we are sorry that you are already having to schedule service, we are confident that our certified technicians will get this issue resolved as quickly as possible.
It broke down 2 weeks into getting it. Thankfully I bought warranty. Unfortunately it took a month to fix because they kept rescheduling on their end and waiting on parts.
Response from manufacturerBy Adrian, Monogram_Appliances, March 27, 2026
We are sorry that this washer stopped working so soon and the service company kept rescheduling the repair. We are however happy that this issue has been resolved and we are confident that this washer will serve you for many years to come.
I bought this less than a week ago. It is rather noisy and shakes as if it is out of balance when you attempt to put a large load.
Response from manufacturerBy Adrian, Monogram_Appliances, March 25, 2026
We would like to assist you with this washer and its balancing. Loading has a direct effect on the balancing of this washer. It is advised to load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We also recommend ensuring that the washer is properly leveled. All four washer leveling legs will need to be adjusted until the washer is level left to-right and front-to-back. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. We have also provided some tips to help with your washer shaking here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445