Customer reviews from manufacturer
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4 out of 5
4.4
(1,204 Reviews)
Open Ratings Snapshot
Rating breakdown 1,204 reviews
5 Stars
787
4 Stars
242
3 Stars
65
2 Stars
37
1 Star
73
86%of customers recommend this product. 
(
436 out of 505
)
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Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
4 out of 5
4
Perfect fit
on March 29, 2026
Posted by: Jonnie22
from Winnemucca NV
I just bought this yesterday and I can't believe the easy installation no shipping bs2 uninstall or any assembly required
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1 out of 5
1
Disa
on March 28, 2026
Posted by: Brown59
Bought this a month ago, already had to call repair in
Response from manufacturerBy Adrian, Monogram_Appliances, March 30, 2026
While we are sorry that you are already having to schedule service, we are confident that our certified technicians will get this issue resolved as quickly as possible.
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
WORKS as Needed
on March 28, 2026
Posted by: Bhigh
What can I say. It does its job. Works great. I don't need all frills
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Great appliance to have.
on March 28, 2026
Posted by: Pat J
I love Hot Point appliances. I also have the dryer as well.
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Great features
on March 27, 2026
Posted by: Mpmh
from Big island Hi
I just bought this for my off grid use. Works well with my generator
Written by a customer while visiting manufacturer
Customer Rating
3 out of 5
3
Concerning but affordable
on March 26, 2026
Posted by: Yert
It broke down 2 weeks into getting it. Thankfully I bought warranty. Unfortunately it took a month to fix because they kept rescheduling on their end and waiting on parts.
Response from manufacturerBy Adrian, Monogram_Appliances, March 27, 2026
We are sorry that this washer stopped working so soon and the service company kept rescheduling the repair. We are however happy that this issue has been resolved and we are confident that this washer will serve you for many years to come.
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Love the quick wash. It washes my clothes in fast.
on March 25, 2026
Posted by: Mimi1958
from Holladay Tennessee
It's a great washer. So different from my old one. I love it
Written by a customer while visiting manufacturer
Customer Rating
3 out of 5
3
Unsure
on March 24, 2026
Posted by: Washer26
from Morton, MS
I bought this less than a week ago. It is rather noisy and shakes as if it is out of balance when you attempt to put a large load.
Response from manufacturerBy Adrian, Monogram_Appliances, March 25, 2026
We would like to assist you with this washer and its balancing. Loading has a direct effect on the balancing of this washer. It is advised to load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We also recommend ensuring that the washer is properly leveled. All four washer leveling legs will need to be adjusted until the washer is level left to-right and front-to-back. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. We have also provided some tips to help with your washer shaking here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
Written by a customer while visiting manufacturer
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