Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
1
Terrible
on September 24, 2024
Posted by: Jrm5
from Jekyll Island
Worked one time now doesn’t spin terrible appliance.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, September 24, 2024
We want to help with your washer. We suggest checking out the article below for some troubleshooting tips you can try on your own when your washing machine isn’t spinning.
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
I'm not sure what I think. I set my water level to max and it's at least 6 inch or more from top. I set it on auto to do a load a wash and my clothes weren't covered. This is my first electronic washer and I am not sure if I like it.
Response from geappliances.comBy Charlie, GE_Appliances, September 24, 2024
We'd like to assist you with the low water level on your washer. Our new washers are equipped with load-sensing technology, and use less water but still provide great cleaning performance. Here is some information about the low water level on your washer. https://products.geappliances.com/appliance/gea-support-search-content?contentId=38008 https://products.geappliances.com/appliance/gea-support-search-content?contentId=17041
The washer provides the flexibility of adding water to the wash load by manually add up to 26 gallons of water.
Works great for a family of six cleans and drys great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Michael, GE_Appliances, September 27, 2024
We’re thrilled to hear your new washer has been working so well, and that it’s been such a good fit for your family. We love being able to add up to 26 extra gallons of water at the touch of a button, and the heavy-duty agitator provides powerful cleaning while still being gentle on clothing.
Unpacked easily...unexpectedly found that the washer had about two cups of water in it when the "red" plug was removed. Will require some familiarization with all the various settings.
We got this washer to replace an old washer that was breaking down. It works well and cleans the clothes well. I like how big the washing basket is so I can now wash blankets and comforters without cramming them in. It runs quietly and I like the cold plus function since we only use cold water to wash our clothes.