Customer reviews from geappliances.com
Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Average customer rating
4.4
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
155
4 Stars
26
3 Stars
9
2 Stars
8
1 Star
16
88%of customers recommend this product.
(
139 out of
158)
Customer Reviews for Hotpoint - 4.0 Cu. Ft. High-Efficiency Top Load Washer with Cold Plus - White
Customer Rating
4
We appreciate the ease of use and simple controls.
on October 11, 2024
Posted by: Benros
from Florida
So far, we have been delighted with our purchase, and have had no problem. We are hoping the same will be true over the more lengthy time period.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Terrible Terrible Terrible Terrible
on October 8, 2024
Posted by: Terrible terrible
Terrible terrible terrible terrible terrible terrible
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, October 9, 2024
We only want the best experience when it comes to our washing machines. We do see that you've been working directly with one of our agents, and we’ve let them know you left a review. We encourage you to continue working with them and we’re confident that they’ll be able to get this situation resolved.
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on October 4, 2024
Posted by: Suebee177
I've only had the washer for two weeks and it has already stopped working, Keeps unbalansing and throwing the clothes to one side, lights are not coming on filling and spinning takes forever. It's a defected washer.
Response from geappliances.comBy Tierra, GE_Appliances, October 7, 2024
We're here to assist you with your washer needs. We do see that a service appointment has been scheduled regarding this matter and we're confident the issue will be resolved by one of our certified technicians.
Written by a customer while visiting geappliances.com
Customer Rating
5
There are plenty of settings for my laundry needs.
on October 2, 2024
Posted by: bradleyclan
from St Louis Mo
I am enjoying my new washer. I have done everything from clothes to sheets and towels.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, October 8, 2024
Thank you for taking the time to provide us with your feedback. We are happy to hear you are loving your washer.
Written by a customer while visiting geappliances.com
Customer Rating
3
I want my old machine back.
on September 27, 2024
Posted by: Hcebb
from Newark, DE
I like my old Kenmore better. It was built sturdy and I had it for 30 years. This machine is very cheaply built but I am starting to get used to it.
Response from geappliances.comBy Michael, GE_Appliances, September 30, 2024
We truly appreciate you giving us the opportunity to meet your laundry needs. We strive to provide the best appliances possible, and we’re confident that you’ll get many years of use from your new washing machine. However, please know we’re here to help should you ever need assistance.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on September 26, 2024
Posted by: jrich49
from New Mexico
We have only had this washer for one week but it so much better than the Kenmore we replaced. I love the larger tub and the spin dry is much more efficient.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on September 24, 2024
Posted by: Jrm5
from Jekyll Island
Worked one time now doesn’t spin terrible appliance.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, September 24, 2024
We want to help with your washer. We suggest checking out the article below for some troubleshooting tips you can try on your own when your washing machine isn’t spinning.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not sure if water level works
on September 23, 2024
Posted by: 6mom5
I'm not sure what I think. I set my water level to max and it's at least 6 inch or more from top. I set it on auto to do a load a wash and my clothes weren't covered. This is my first electronic washer and I am not sure if I like it.
Response from geappliances.comBy Charlie, GE_Appliances, September 24, 2024
We'd like to assist you with the low water level on your washer. Our new washers are equipped with load-sensing technology, and use less water but still provide great cleaning performance. Here is some information about the low water level on your washer.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38008
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17041
The washer provides the flexibility of adding water to the wash load by manually add up to 26 gallons of water.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38008
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17041
The washer provides the flexibility of adding water to the wash load by manually add up to 26 gallons of water.
Written by a customer while visiting geappliances.com